* Examples of coursework you have completed * Practical work you have enjoyed * Books‚ articles‚ etc. you have read related to the subject area * Work experience or voluntary work in this area * Conferences you have attended * Personal experiences that lead to the decision to take this subject * Where you hope a degree in this subject will take you in the future * Experiences that show you are a reliable and responsible person * Part-time job * Business enterprise
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Customer Service Policy Mission Statement My customer service mission would be to go above and beyond the customer’s expectations and achieve the highest level of customer satisfaction to maximize the long-term growth and success of the company. We will provide a superior customer service experience and build a corporate culture that is focused on delivering quality customer service to maintain customer loyalty. Customer Retention/Loyalty The importance of customer retention to the organization
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skeptics where dubious regarding the product’s breakthrough success‚ customers found the price a small drawback next to great service and friendly ambiance and gladly cashed out upwards of a dollar for a single cup of coffee. The product line was simultaneously evolved‚ with a new warm beverage hitting stores at least once every holiday season. Over the years‚ the Starbucks experience was adopted by a far wider range of customers than the initial upscale 25-44 female white collar coffee lover. This
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8 Rules For Good Customer Service Good Customer Service Made Simple Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want‚ but unless you can get some of those customers to come back‚ your business won¹t be profitable for long. Good customer service is all about bringing customers back. And about sending them away happy happy enough to pass positive feedback about your business along
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Personal statement Chemistry is the science on which the future relies; research is continually opening up new opportunities for the chemical industry. My passion to make a difference can be achieved through the paths of catalyst design‚ pharmaceuticals‚ Medicines‚ bio-fuels and polymer chemistry. Any one of these routes will provide me with new challenges; in Chemistry there is always something new for me to discover. My infatuation for science began when my high school teacher introduced me to
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am personal. This is a statement that is very personal. If you see this‚ you are looking at my personal statement. How dare you do such a thing! I do not think you should look at someone else’s personal statement‚ unless you have his or her permission. However‚ you are looking at my personal statement now‚ and obviously I did not give you permission to do so. It is unforgivable. Nevertheless‚ I forgive you all for looking at my personal statement. After all‚ this statement is not very personal at
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Starbucks: Delivering Customer Service Starbucks: Delivering Customer Service The elusive goal of customer satisfaction has long provided companies with endless headaches and difficult decisions. In the end‚ associating specific customer satisfaction metrics to company profit and loss would provide the undeniable proof needed to make changes‚ and then invest the required capital to address any concerns. Starbucks‚ not unlike the rest of the business world‚ has found itself in the same situation
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cinema. With the company’s experience over 20 years‚ PT. Nusantara Sejahtera Raya certainly understands what its customers want. High efficiency and effectiveness for people during this era of all mobile must crave a thought and practical action. For the PT. Nusantara Sejahtera Raya not only sells just the quality of films but also keeps up with technology to provide better service in the future. 1.2. Situation Analysis These days‚ watch a movie has become a lifestyle for people who
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INSTITUT SINARAN ENGLISH Task1: Personal Statement Student Number: Cheng Tzy Terng Student Number: 13AC050 Lecturer: Ms Angie Chau Due Date: 17 January 2013 Personal Statement My name is Cheng Tzy Terng. My former school is Kian Kok Middle School. Now I am studying Cambridge A-Level Commerce course at Institut Sinaran. I take business studies‚ accounting‚ economics and mathematics. I wish to study accounting and finance in the university
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good pace and generating a lot of revenues‚ their customer satisfaction was not what they expected. Starbucks had their customers divided into three types: unsatisfied (42%)‚ satisfied (37%) and very satisfied (21%). It is hard to believe that the customer satisfaction would be low when they were obtaining great results worldwide. Such a high number of unsatisfied clients also meant a shift on the average type of customer for Starbucks. Their new average profile is a younger
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