[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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Effective Performance Appraisals Latoya Cannon BUS303: Human Resource management Instructor: Gwnedolyn McCants-Allen April 24‚ 2013 A performance appraisal helps with developing information on an employee‚ which will help determine if the objectives that were set forth have been met‚ and what needs to be improved to help with the success of the company. This evaluation happens once a year to help the employer determine whether or not an employee is a great asset for the company. Performance
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1.0 INTRODUCTION The organization that we have chosen is Cathay Pacific Airways‚ an airline industry that was established in 1946 in Hong Kong by an American Roy Farrell and an Australian Sydney H de Kantzow (Cathay Pacific n.d.a). The company has been named as “Best Airline in the World and Best Airline First Class in the 2012 Business Traveller China Awards” (Cathay Pacific n.d.b). This shows that Cathay Pacific is the one company that has its core competency in the development of world class
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Introduction Human Resource Management (HRM) is the function within an organization that focuses on recruitment of‚ management of‚ and providing direction for the people who work in the organization (Heathfield). It involves management decisions related to policies and practices which together shape the employment relationship and are aimed at achieving individual‚ organizational and societal goals (Boselie 2009). Human resource practices are designed and implemented by both HR professionals and
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CHAPTER 4 JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS 159 RECRUITING IN EUROPE John graduated from a British university with a degree in human resource management; it was ihere that lie met Marie‚ a French Erasmus student. Marie had wanted to go back home‚ so |ohn had secured a fob in a recruitment agency in Marseille‚ France. The agency‚ headquartered in Barcelona and Madrid (Spain)‚ Talent Spotting Spectrum (TSS)‚ is a human resources consulting agency specializing in the recruit_
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The Human Resource Management Academic Assignment (A critical analysis of my own and my colleagues’ performance during our class based teamwork) 1. Introduction In my case‚ human resource management (HRM) was the most interesting subject last term. Although I am the oldest team member in the HRM class and have twelve years of work experience‚ I learned many things from other young team members. My team in Gerry’s class consisted of seven members‚ who were four males (A‚ B‚ C and D) and three
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these refers to the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market? a. Forward entry b. Entry mode c. Backward integration d. Forward integratio 3. 13-031 (Points: 4.0) A(n) ________ is the institutional arrangement by which a firm gets its products‚ technologies‚ human skills‚ or other resources into a market. a. investment process b. export c. entry mode d. market transfer
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Enterprise’s approach to human resource management work in other industries? I think that it might work in a lot of industries. Having people enter the company with a degree even if they aren’t from the top of their class still makes them eligible to do the job‚ and having them work their way to the top promotes a good work ethic. A lot of industries could promote job loyalty this way. Fast food industries might benefit from this type of human resource management. Any industry with a high
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Human Resource Management Chapter 13 Application Case 1. One way to cut the cost of the benefit package is by offering prevention programs to employees. The company can actually decrease the number of illnesses by offering a health care program that supports frequent checkups and immunizations. The number of serious illness would be reduced‚ therefore cutting costs in the long run. Providing health promotion programs also help companies prevent illness through educating employees on things
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to be of a ‘universal language of behaviour’. The world acclaimed Myers-Briggs Type Indicator (MBTI) is a personality inventory designed to identify individuals’ preferences for perceiving and processing information. The Motivational Appraisal of Personal Potential (MAPP) allows the identification of true motivations towards work and states the kind of job that fits you best. As seen‚ each personality test is intended to serve different interests and purposes. I do believe that personality tests can
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