Planning Customer Service Standards Planning customer service standards is important for both the company and the customer as it ensures that the service received is consistent throughout the company. It is important to show consistency throughout the company as it ensures that everybody knows the standard of the service to be given and prevents poor customer service from being carried out which can affect the company. Another reason why it is important to set customer service standards is to compare
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Values and Ethical Decision Making Personal values and organizational values are very similar. Both are beliefs or missions used to aid in the decision making process. The difference in the two is in the title; personal values are on a personal level and can vary throughout an organization. The organizational values are built into the culture of the company and should emphasize the mission statement. Values are so central to individuals’ personality and cognitive structure (as cited
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work values and ethical dilemmas What are values‚ ethics‚ ethical dilemmas and a code of ethics? Values relate to principles and attitudes that provide direction to everyday living. Values also refer to beliefs or standards considered desirable by a culture‚ group or individual (AASW). Similar to values‚ but slightly different‚ ethics means a system of beliefs held about what constitutes moral judgement and right conduct‚ they are moral principles (rules‚ guides) (AASW). So an ethical dilemma
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A Human Service Professional is.. NaToshia Hall 5/2/2012 A human service professional‚ plays a major role in society‚ working side-by-side with various professionals‚ and assumes a wide range of roles to assist individuals‚ groups‚ organizations and communities. Although human service professionals do not necessarily do in depth and psychotherapy‚ they are well-equipped to facilitate client change and growth typically by working directly or indirectly with clients around concrete tasks‚ objectives
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Human Services Trends In An Introduction to Human Services‚ managed care is said to be “A set of tools or methods designed to manage resources and deliver human services‚ especially in the areas of health care and mental health.” (Woodside 2011) Before managed care‚ help for clients was provided on a fee-for-service basis‚ the cost of which was paid for by the client‚ the client’s insurance provider‚ or a client-care-providing organization or agency. Managed care is defined by Barron’s (2006)
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set up a new school district have reached their conclusion based on the ethical standard of the virtue approach. I feel they see what they are doing as ethically right because they are acting according to the highest of their potential character. The more affluent white middle class is pushing for a new school district because this would lead to the higher fulfillment of their virtues. I also feel they are seeing this as ethical based on the right approach. They see it as if they have the right to
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What is Human Services? The goal of Human Services is to help people meet their basic physical and emotional needs that for whatever reason cannot be met without outside assistance. The goal of Human Services is to provide services to all human beings. Human beings sometimes are in need for food‚ health‚ shelter and safety and necessarily do not know where and how they can find such assistance. Some people also face the fear of asking for any type of assistance do to financial burden. They rather
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Personal Values and Ethic Standards Values and ethics are one of the most important characteristic of an individual. They basically define who we are and what we believe. There are many factors that determine our values and ethics. Culture‚ religion‚ and many other factors affect our beliefs. Many times are values and ethics can clash with different people who hold different views and beliefs. This doesn’t mean our values or ethics are wrong it just means we think differently than others. Most people
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is Human Services? May M. Miller What is Human Services? “Human services is a broad term covering a number of careers‚ but all have one thing in common-the helping of people meet their basic physical and emotional needs for whatever reason cannot be met without assistance” (Martin‚ pg.4‚ 2011). To understand how humans function in society‚ a person needs to understand basic human needs. These needs vary from person to person‚ however‚ all persons in society have a need and human services
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Mark Baugh HUMN-6151-4‚ 03/04/2013-PT1 Human Services Theory.2013 Spring Qtr. #1. My passion in the field of human services‚ is to be able to guide and give the tools to the clients‚ who are in need of guidance‚ to assure that they get the proper help‚ and services that I am able to obtain for their needs‚ and having that gratification‚ and knowledge that they had received there help and guidance through myself and the organization that I am working with‚ have delivered all that is needed to
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