CHAPTER 2 Consumer Research LEARNING OBJECTIVES After studying this chapter students should be able to: 1. Compare the differences between customer research and marketing research. 2. Describe the differences between quantitative research and qualitative research. 3. Understand the use of positivist and interpretivist research. 4. Describe the steps in the consumer research process. 5. Explain the difference between primary and secondary research. 6. Discuss the differences between
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Methods of analysis for the consumer behavior Qualitative studies: Behavior can also be measured through qualitative tools and techniques such as focus group‚ depth interview (individual) and psychological tests. That helps to identify consumer opinions‚ beliefs and feelings by getting them involved in open discussions. Focus group= in focus group interview‚ there is a group of consumers between 6 and 12 persons called together and a moderator who control this interview. The discussion
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Emerging Consumer Trend Mychiatry In Japan This essay involves presentation of the emerging consumer trend‚ Mychiatry which means that consumers tend to use digital devices to track and improve their mental wellbeing and relative Japanese consumer behaviours. The goal is to find out how the potential market for quantifying-self-mental gadgets in Japan. Also‚ at the end of the essay‚ an imaginary product is given as an example. The findings may be useful for electronic brands who want to engage
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“DECISION-MAKING STYLES OF GENERATION Y CONSUMERS IN THE PURCHASE OF FASHION APPAREL IN KEMPTON PARK” LAWRENCE MANDHLAZI M Tech: Marketing Dissertation submitted in fulfilment of the requirements for the degree of Magister Technologiae in the Department of Marketing‚ Faculty of Management Sciences‚ Vaal University of Technology. Supervisor: Prof. M. Dhurup The financial assistance of the Central Research Committee of the Vaal University of Technology towards this research is hereby acknowledged
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Here we are‚ living in the 21st‚ century wondering and looking around to answer questions related to lifestyle and consumer behavior. We have reached a point where living only one life with one’s own role leads to the psychological death of human mind. Today‚ the term survival is being defined as 99lives. 99lives is a consumer trend that is very major in our present and surely will be dominant in the future as well. “99lives means that we ’re living at too fast a pace with too little time to do everything
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ASSIGNMENT Course Code : MS - 61 Course Title : Consumer Behaviour Assignment Code : MS-61/TMA/SEM - I/2013 Coverage : All Blocks Note : Attempt any six questions and submit this assignment on or before 30th April‚ 2013 to the coordinator of your study center. 1. You are the marketing head of leading retail chain dealing in electronic items. Your company has planned to launch the online store for the same. What segmentation approach would you use to effectively segment
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Kevin Hill Consumer Behavior Nikki Love Nikki Love is a 22 year old Caucasian female from Southern Indiana. When asked what she was brand loyal to she immediately said Paul Mitchell. She said that she was loyal to Paul Mitchell because it works best for her hair. She also added that she uses it because her sister works at a Paul Mitchell Salon. This comment led me to believe that her sister is very influential in Nikki’s choice in cosmetic products because she views her sister as an expert.
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CONSUMER BUYING BEHAVIOR: A. Model of consumer behavior Consumers make many buying decisions every day. Most large companies research consumer buying decisions in great detail to answer questions about what consumers buy‚ where they buy‚ how and how much they buy‚ when they buy‚ and why they buy. Marketers can study actual consumer purchases to find out what they buy‚ where‚ and how much. But learning about the whys of consumer buying behavior is not so easy—the answers are often locked deep within
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Citigroup‚ one of the world’s largest financial services organisations. Offer financial services including deposit accounts‚ foreign currency deposits and investments‚ credit cards‚ mortgages‚ insurance and charge cards. • Overview Global Consumer Banking division began banking operations in Singapore in 1982. Formidable market player with major market share in key businesses One of the four foreign banks to be awarded the Qualifying Full Bank (QFB) license by the Monetary Authority
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Recycling Resources Consumer Behavior Recycling Resources Executive Summary This report focuses on recycling resources at The University of Texas at Dallas. Our group concentrated on the UTD student’s knowledge of available recycling resources and opinions on how to motivate recycling in the future. We conducted an in-person focus group with four students and requested classmates from various classes to answer an online survey with thirteen questions. Both of these research methods proved
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