RULES OF TABLE SERVICE 1. Smile and be cheerful when serving/ attending to customers. 2. Serve all drinks and solids from the right. 3. Serve bread and butter from the left. 4. Present food from the left. 5. Use your farthest hand when serving. 6. Never show your thumb on the edges of the plate. 7. Never reach in front of the guest or across the guest to serve another guest. 8. Serve ladies first. If these are children‚ serve them first‚ the lady next‚ then the gentlemen
Premium Wine
C (346) 1. ________ is the activity‚ set of institutions‚ and processes for creating‚ communicating‚ delivering‚ and exchanging offerings that have value for customers‚ clients‚ partners‚ and society at large. A. Selling C. Marketing B. Advertising D. Mixing Markets A (347) 2. The business philosophy of "produce as much as you can because there is a limitless market" is consistent with which of the following marketing eras? A. production era C. marketing era B. selling
Premium Marketing
205 A‚ B and C A. Dear James‚ In my job as a Support worker I find my day to day work really fulfilling‚ it is enjoyable as I know I am making a difference in peoples lives. I support people in their homes to go about their lives and I have a duty of care to these people. This means I am responsible for their needs. It covers people who are physically disabled and cannot look after themselves. These people may require assistance with personal care‚ safety‚ meals and other medical or physical
Premium Law Negligence Tort
Vitamin Types Sources Functions Effects of Deficiency RDA Properties C(ascorbic acid) - Blackcurrants Rosehip Strawberries Oranges Lemons Cabbage Tomatoes Potatoes Apples Pears Acts as an antioxidant ‚ prevents heart disease and cancer. Formation of collegen which unites cells as blood vessels‚ helps develop bones and teeth‚ helps white blood cells in fighting infections‚ prevents scurvy‚ necessary for the assimilation of non haem iron in the intestine. Scurvy rare in
Premium Vitamin C Blood
the subject of behavior and personality. This newfound interest caused many young doctors to begin studying how behavior is created. Many new theories would follow Freud’s and forever change the way science views behavior. Ivan Pavlov‚ John B. Watson‚ and B.F. Skinner are three of the men that contributed in changing the scientific view of behavior. Ivan Pavlov was a Nobel Prize winning physiologist for his research on digestion. Pavlov was working with dogs when he made a significant discovery. Every
Premium Classical conditioning Behaviorism Operant conditioning
to Hospitality Fifth Edition John Walker Copyright ©2009 by Pearson Education‚ Inc. Upper Saddle River‚ New Jersey 07458 All rights reserved. Food and Beverage Management • The director of food and beverage reports to the general manager and is responsible for the efficient and effective operation of the following departments: – Kitchen/catering/banquet – Restaurants/room service/minibars – Lounges/bars/stewarding Introduction to Hospitality Fifth Edition John Walker Copyright ©2009 by
Premium Pearson Education Upper Saddle River, New Jersey Catering
Food and beverage Operations are concerned with the provision of food and a variety of beverages within business. The various elements which comprise food and beverage operations can be summarized in the catering cycle. The main aim of food and beverage operations is to achieve customer satisfaction. In other words‚ to meet the customers’ need. Food and Beverage department of a hotel or motel is a large‚ complex department. Good food and beverage is where there is a match between the level of service
Premium Customer service Service Customer
Cultural Implications of International Business Leadership & Market Screening 1. Geert Hofstede created five dimensions to assess a countries culture. When getting into international markets‚ understanding a countries culture can be the difference between success and failure. These categories include: Individualism (IDV) vs. Collectivism‚ Low vs. High Power Distance (PDI)‚ Masculinity (MAS) vs. Femininity‚ Uncertainty Avoidance Index (UAI)‚ and Long Term Orientation (LTO). Individualism (IDV)
Premium Geert Hofstede
Marketing Management Project On [pic] CONTENT 1 Introduction 1.1 Company Background 1.2 Vision and Mission 1.3 Awards 2 Macro-Environment Analysis 2.1 Natural Environment 2.2 Culture Environment 2.3 Demographics 3 Product Line 4 Evaluation & Recommendation of Marketing Strategies 4.1 Market Penetration 4.2 Product Development 5 Mission Statement 6 ANNEX 1 Introduction 1. Company Background BreadTalk Group Limited is a listed bakery based company
Premium Bread
Identifying Learners Training Requirements Form for Food and Beverage Services NCII Name: ______________________________________ Age:_________ Educational Attainment: _________________ Work Experience:_______________________ Date of Start of Training: ____________________ Expected Date of Completion: ____________________ Actual Date of Completion: ____________________ |Current Competencies of the Trainee|Proof of Evidence |Required Competencies/Learning Outcome
Premium Drink Alcoholic beverage Coffee