the perception of people towards plastic money. Secondary objectives:- •To know the importance of plastic money in the daily life of consumers’ W.R.T credit and debit cards. •To study the benefits of debit card and credit cards. •To find out the market leader among the various banks/companies issuing credit and debit cards •To know the problems faced by respondents using plastic money. •To study the satisfaction level of consumers towards plastic money. NEED AND SCOPE OF
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On Time Package Delivery The report should discuss in detail the solutions to the several issues that are being faced by OTPD. Based on the conversations Wayne had with Dan Gunther (District manager-Boston)‚ Carol Klein (Key account manager-Phil)‚ Mike Wagner (Sales representative -DC) and Carmella Stringer (Director of Admin services- Strawn‚ Night and Squires)‚ one of the few major issues seems to be the lack of follow up training on the new service –(Express delivery). It looks like the sales
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Customer Benefit Package – Walmart versus Luxury Clothier Walmart is no one of the largest retail stores in North America. It is considered to be one of the most efficiently run retail business worldwide. To compare Walmart to luxury retailers has numerous contrasting factors both in goods and services provided. The most significant factor is the price when comparing Walmart to luxury retailers. Walmart is committed to saving its customers money so they can live a better life; this is why their
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Industry Analysis Salons The beauty industry‚ which includes salons‚ barber shops‚ nail salons and spas is the second largest retail sector in the United States‚ second only to restaurants. Worldwide it is a 150 billion dollar a year industry‚ half of which is generated solely in the United States. In 2012‚ there were an estimated 300‚000 salons in the United States as well as 37‚000 barber shops‚ 51000 nail salons and 14‚500 spas. The industry employs on average about 1.5 million workers and
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Automotive Industry Analysis The development of the automobile came from many different people from different countries. The development stated in 1769 in France‚ with the invention of a three-wheeler that was powered by steam (Gale‚ 2003). Then in 1800’s the first internal combustion engine was created in Belgian and the first gasoline powered vehicle was constructed in 1885 in Germany (Gale‚ 2003). Henry Ford built the first car in 1896 (Gale‚ 2003). He then revolutionized the industry with the
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Industry Analysis Firms in funeral industry operate funeral homes‚ cemeteries and crematoria. This includes the management of funerals‚ cremations and burials. The financial performance of the Funeral Directors‚ Crematoria and Cemeteries industry is strongly influenced by the number of deaths in Australia each year. This statistic has risen stably over the past five years but the baby boomers are driving the trend of funeral. Within the next decade‚ Australia’s death rate is set to increase from
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with an hour. Show great customer service with doctors‚ laboratory technician and eyeglass frames in store locations. In this case study characteristics of LensCrafters will be reviewed on many levels. The topics of chose range from Customer Benefit Package (CBP)‚ strategy and competitive priorities‚ service delivery system design‚ and service encounter design. In the readings below‚ the write has developed an analogy on LensCrafters. The analogy is based on LensCrafters’ case study from textbook and
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II – Industry Analysis 2.1 Industry Description This industry analysis will aid in researching the industry which is the Snack Food industry. We can also determine how the company will compete in the industry. 2.2 Industry Trends The progressively improved Philippine economy towards 2012 and 2013 was seen to benefit sweet and savoury snacks. Also‚ the higher purchasing power translated into greater purchasing ability even for more expensive sweet and savoury snacks‚ allowing greater room
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“Paper or plastic?” Perhaps one of the most commonly questions in the past‚ is now rarely heard by consumers. Four out of five grocery bags in the US are now plastic (Reusablebags.com). However‚ the answer should not be merely plastic‚ the real answer is neither. Plastic bags are very harmful for the environment‚ and paper bags even more so. The best alternative is a reusable bag‚ which can save thousands of plastic bags over its lifetime. Plastic bags are everywhere. We see them anywhere
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Disadvantages of Plastics Disadvantages of Plastics are 1. FLAMMABLE – This is definitely an advantage in that they can be melted down‚ however soldering plastics can release toxic fumes into the environment. 2. COST OF RECYCLING – While recycling is a plus‚ recycling is a very costly endeavour. 3. VOLUME – In the United States 20% of our landfill is made up of plastics. As more products are being made of plastics‚ where will this lead us in the future? 4. DURABILITY – This is an advantage
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