Unit 4- P3 Knowing the customer service skills required to meet customer needs in travel and tourism contexts. Communication skills is important an important part of the travel and tourism industry. It is important to use the appropriate methods of communication for a given situation. Communication takes place face-to-face‚ by telephone‚ in writing electronically (e-mail and fax). Face to face is dealing directly with customers either face to face‚ individually or in a group situation. Dealing
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have chosen to go into the travel and tourism sector. It is a very diverse‚ dynamic‚ wide-ranged and rapidly growing industry‚ which creates job opportunities for many whether young or aged. There is an increasing range of jobs and career prospects for suitably qualified people. I believe the degree I have chosen is a great foundation for my future career path in the sector. Achieving a well-recognized qualification will give me a variety of different
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The Authority on World Travel & Tourism Travel & Tourism Economic Impact 2013 World WTTC Travel & Tourism Economic Impact 2013 1 For more information please contact: Rochelle Turner Research Manager rochelle.turner@wttc.org © 2013 World Travel & Tourism Council Contents The Economic Impact of Travel & Tourism 2013 Foreword.................................................................................................................................................
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Travel and Tourism in Turkey to 2018: Order report by calling marketreportsstore.com at +1 888 391 5441 OR send an email on sales@marketreportsstore.com with Travel and Tourism in Turkey to 2018 in subject line and your contact details. Synopsis The report provides detailed market analysis‚ information and insights‚ including: • Historic and forecast tourist volumes covering the entire Turkish travel and tourism sector • Detailed analysis of tourist spending patterns in Turkey for various categories
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Pest analysis: The following pest analysis has been created for three markets separately. Pest analysis stands for political‚ economic‚ socio-cultural and technological environment. Use of the pest analysis guides our company to work according to the changes taking place in these categories. Moreover good use of the analysis assist the company to avoid taking action that is condemned to failure from the outset‚ for reason beyond its control. The following is a pest analysis created for the
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Hilton Worldwide in Travel and Tourism - World June 2010 Scope of the Report Travel & Tourism: Hilton © Euromonitor International Scope • This global company briefing forms part of the wider travel and tourism research that covers the following categories: Travel and Tourism Travel retail Tourist attractions Health and wellness tourism Tourism flows and spending Travel accommodation Transportation Car rental Disclaimer Much of the information in this briefing is
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PEST ANALYSIS The global apparel market is a consumer-driven industry. Also‚ globalization and new technologies have allowed consumers to have more access to fashion. As a result‚ consumers are changing‚ competition is fierce‚ and companies are evolving to meet these demands. The company was founded in 1975 by Amancio Ortega in Spain. Trendy clothing brand Zara is known around the world for dressing men‚ women and children in a sexy retail environment that feels a lot more expensive and exclusive
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Different Scenarios Scenario 1: A two week holiday of either Spain or France‚ staying in a minimum 3* hotel for a family of two adults and a child aged 9years old. They can depart around the middle of July‚ but only want to leave from a bus station around the Newport area. All they ask of the hotel is that it has a nice pool within a short walk (30 minutes max.) to the local beach‚ recommendations on board basis’ would be welcomed. The hotel I have chosen that suits there needs the most is in
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The History of Tourism Travel begins to occur out of a sense of adventure and curiosity. 1. The Empire Era(4850B.C.- 715B.C) Egyptians travel to centralized government locations. Greeks develop common language and currency‚ and travelers’ services emerge as city-states become destinations. Romans improve roads‚ the legal system‚ and inns to further travel for commerce‚ adventure‚ and pleasure. These empires started the necessities that encourage travel Affluent population with time
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CONTEMPORARY ISSUES IN TRAVEL AND TOURISM Task 1: Sharm El-Sheikh of Egypt‚ is the biggest and most important city of Sinai‚ lies at the southern side of the Peninsula where the two gulfs of Aqaba and Suez meet with the Red Sea. With its unique location in the Sinai Peninsula of Egypt‚ it is considered the strategic passageway‚ the meeting point between Asia and Africa‚ and the base of great civilizations. With its diverse features of environment
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