Date: l7 May 2010Submitted to: Academic office Mr. Jeroen Greven | Abstract This report comprises the concept about new innovation: “The client information system”; that we want to apply to the market for the purpose of serving hospitality industry. The report includes 6 major parts: Introduction of the product; the second part is literature preview based on the qualitative method of filtering information‚ to come up with the better possible ideas for our innovation. The next part is
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PEST ANALYSIS The PEST analysis is a useful tool for understanding market growth or decline‚ and as such the position‚ potential and direction for a business. PEST is an acronym for Political‚ Economic‚ Social and Technological factors‚ which are used to assess the market for a business. Basically it is a scan of macro-external environment‚ in which a business wants to operate. Political Factors include: • Tax policy • Employment laws • Trade restriction and Tariffs
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experienced the hospitality industry. The industry is vast‚ and constantly changing to meet customer expectations. It is also a very diverse industry‚ ranging from stays in a five-star hotel to meals in a fast-food outlet. In these first two units‚ you will develop your knowledge and understanding of this exciting and fast-moving industry. You first consider the different types of businesses in hospitality industry at national and local levels. You will explore the types of hospitality jobs‚ and the
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Contemporary Hospitality Industry Assignment 1 Task 1 Understand the current structure of the hospitality industry 1.1 Demonstrate the diversity of the hospitality industry explaining how it has achieved its current complexity‚ scale and scope.Your answer maybe made more clear by using specific examples. The hospitality is all about to satisfy the customers ‚ welcoming them and make them feel special.The hospitality industry
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INTRODUCTION TO HOTEL MANAGEMENT IHM110 Week 2: Introduction to Hospitality Industry and the Origin of the Hotel IHM 110 Outline • Meaning and definition of Hospitality industry • The origin of the hotel • What service the industry provides and who it provides for • Characteristics of the hospitality industry IHM 110 What is the meaning of HOSPITALITY “The friendly reception and treatment of guest or stranger” ____________ “The act of kindness in welcoming and looking after the basic needs
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PEST Analysis for a Company in the Tourism Industry The Tourism industry is one of the fastest growing industries in the world. The World Travel and Tourism Council estimates that in 2004 Travel and tourism is expected to generate * US$ 5‚490.4 billion of economic activity * 10.4% of total GDP * 214‚697‚000 jobs or 8.1% of total employment * 12.2% of total exports [1] My task is to conduct a PEST analysis for a company within the Tourism industry. Within the tourism industry‚ I have
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THE HOSPITALITY INDUSTRY AND YOU What is hospitality management.- Most people think the hospitality industry the usually think of hotels and restaurants . However the true meaning of hospitality is much broader means the reception end entertainment of guests ‚ visitors or strangers with liberality and good will. Hospitality not only includes hotels and restaurants but also refers to the other kinds of institutions that offer shelter food or both to people away from their homes. The hospitality
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of the Hospitality Industry In this lens‚ the rapidly-growing hospitality industry is discussed. ’History of the Hospitality Industry’ takes a look at where the hospitality industry came from and where it is headed. History of the Hospitality Industry Why do we care? As many scholars begin to look for jobs in a market economy that seems to shrink every day‚ it is good to see a glimmer of hope. As many top corporations in every sector struggle to make a profit‚ the hospitality industry actually
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have been in the industry for 93 years now making them real experts at what they do. 6.Good reputation in the market Weakness 1. Limited market share inspite of good brand recall 2. Operations are affected globally due to different Govt policies and parameters Opportunity 1. High potential in emerging markets 2. Innovation in customer services 3. Digitalization and better use of technology 4. Indian and as well as global hospitality sectors are looking
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1.0 Introduction The term hospitality is derived from the French word hospice. A famous hospice was the Hospice du Beaune in Beaune‚ France. This was a long-term hospital support through the generosity of the wealthy. When people are traveling it is nice for businesses providing service and provides them with hospitality. (Crystal I. et. al.‚ 2010) Hospitality industry consists of wide category of fields within service industry and travel industry. Service industry includes lodging‚ restaurant‚
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