Qualities of a good telephone operator Punctuality – it is extremely important that an operator reports for duty at least five minutes before his/her shift. Personal hygiene and deportment – operators must be particularly careful that their mouths are free from odour. Hair should be properly groomed and finger nails well maintained. Accuracy – errors are usually caused by carelessness or misunderstanding. All this can be avoided by the exercise of reasonable care‚ particularly in putting
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measure performance and quality in the healthcare and address how tools such SWOT analysis and Six Sigma can help one evaluate how well one’s organization is in accomplishing its goals. Performance measure is defined as a regular compilation of records to evaluate whether the correct processes are being performed and desired results are being attained‚ (Performance Management & Measurement‚ 2016). It allows for an analysis of where
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GUIDE SHOULD BRING: * Daily Report Form * Tour itinerary * Map * Confirmed booking/ purchase order of tour operator to the supplier * Copy of passenger’s e-ticket * Tour evaluation form * Lapel microphone * Flags * Stickers * Mobile phone with extra battery * Medical/ First-aid kit * Address book/ contact numbers of tour operator‚ tour suppliers and guests * Prizes for recreational activities or tour souvenirs for the guest (optional) * Umbrella
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constructing logical relationships among search terms often modify the traditional practice of Boolean searching. This will be covered in the section below‚ Boolean Searching on the Internet. Boolean logic consists of three logical operators: • OR • AND • NOT Each operator can be visually described by using Venn diagrams‚ as shown below. OR logic [pic] college OR university Question: I would like information about college. • In this search‚ we will retrieve records in which AT LEAST
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"Cannibal Tours" is a stunning look into a world that most of us never see. Dennis O’Rourke effectively gives us a concrete depiction of the discrepancies between the rich and the poor in different parts of the world‚ focussing on tourism and the anthropology behind it. "Cannibal Tours" opens our eyes into the reality of the world we live in‚ in which the wealthy and carefree take advantage of the poverty stricken natives‚ bargaining for artefacts and souvenirs they can take home as trophies‚ while
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INTRODUCTION OF TELECOMMUNICATION INDUSTRY Telecommunication is the transmission of messages over significant distances for the purpose of communication. In the modern age of electricity‚ telecommunications has involved the use of electric means such as the telegraph and telephone‚ the use of microwave communications and the use of fiber optics. The telecom industry plays an important role in the world economy and global revenues in 2008 were ~USD 4 trillion‚ expected to grow at a steep 11%
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Contiki Tours is an organisation that offers packaged holidays to a variety of local and international destinations. Their targeted market is limited by age. Clients must be between 18 and 35 years old. The analysis will focus on Contiki *s Australian market for international holidays. Contiki have adopted a concentrated marketing strategy in identifying market segments. This means that they have elected to focus their marketing efforts on gaining a high share of one particular segment of the
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General Motor’s Strategic Analysis pressure from substitute or complementary products‚ (4) bargaining power of buyers‚ and (5) bargaining power of suppliers. 1. Rivalry between existing competitors With the rise of foreign competitors like Toyota‚ Honda and Nissan in the 1970’s and 80’s‚ rivalryin the American auto industry has become much more intense. Firms compete on both price andnon-price dimensions. The price competition erodes profits by drawing down price-cost marginswhile non-price competition
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HTC- Something Beautiful Is Coming Internal Analysis History and Growth HTC was founded in 1997 by Cher Wang and her husband. Wang wanted to manufacture personal digital assistance under contact of established brands. However‚ the company failed to convince buyers. Instead remained focused on contract manufacturer’s mobile phones according to its customer’s strategic priorities. Cher approaches the business with the eyes of the customer.HTC had nututred contacts into valuable business relationships
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lickin’ Good”‚ and the old man with white suits hand holding a black color crutch. Nowadays‚ we can see KFC in any shopping centre‚ or some popular location. We can get service or their product easily‚ it really convenient. I want to conduct a PEST analysis of this company. First I have to cover the history of KFC‚ and hat services and products that KFC provide. History of KFC KFC‚ Kentucky fried chicken is born at year 1950 at a remarkable pace from one road side restaurant into an internationally
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