Please describe how Pizza Hut improves customer satisfaction through CRM program. In 2005‚ Pizza Hut started the CRM program which consisted of the following three: 1-800 hotline‚ Customer satisfaction/loyalty survey‚ and Bonus program. The 1-800 hotline: From looking at the CRM model above‚ you can see that the hotline allowed Pizza Hut to ‘Interact to improve knowledge’ about the customer’s wants and needs. By knowing what the customers are happy or unhappy about‚ Pizza Hut can take different
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INTRODUCTION Pizza Hut‚ the world’s largest Pizza chain with over 12000 pizza restaurants and delivery outlets worldwide has the vision of becoming the best branded restaurant with the best delivery and franchise network thereby providing the best food and best value to the families. Pizza Hut as a company has always tried to target and satisfy various diverse customer categories in different countries depending upon various factors and situations. Pizza Hut in order to fulfill its marketing objective
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PROFILE Pizza Hut is one of the flagship brands of Yum! Brands‚ Inc.‚ which also has KFC‚ Taco Bell‚ A&W and Long John Silver’s under its umbrella. Pizza Hut is the world’s largest pizza chain with over 12‚500 restaurants across 91 countries In India‚ Pizza Hut has 137 restaurants across 36 cities‚ including Delhi‚ Mumbai‚ Bangalore‚ Chennai‚ Kolkata‚ Hyderabad‚ Pune‚ and Chandigarh amongst others. Yum! is in the process of opening Pizza Hut restaurants at many more locations to service a larger
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STUDIES PIZZA HUT INDIA Overview Launch of a New Pizza Crust - Freshizza Create awareness for the introduction of the new pizza crust ‘Freshizza’‚ highlighting FRESHNESS of the dough as a key ingredient for a perfect pizza. Situation Analysis Each Pizza Hut restaurant prepares fresh dough several times a day on premise‚ unlike competing brands whose stores receive crusts from a few central commissaries making the dough older by 1- 2 days. This fact had not been leveraged by Pizza Hut in the
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[Year] IBS Administrator [PIZZA HUT: AN ANALYSIS OF SERVICES] Submitted to: Prof. K.C. Prakash Submitted By: Pallavi (07BS2758) Table of Contents Company Profile ……………………………………………………………………….02 Industry profile…………………………………………………………………………10 Major competitors profile……………………………………………………….……13 Literature review……………………………………………………………………….20 Marketing Mix Analysis………………………………………………………………..23 Marketing Mix Of Competitors………………………………………………………
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RETAIL PROJECT ON PIZZA HUT GROUP MEMBERS:- 1) JASMEET DUA 2) HITIKANT SAHOO 3) RAHUL GYANESWAR 4) RUDRA PRATAP HOTA 5) ASHUTOSH PRATAP SINGH CONTENTS 1) INTRODUCTION………………………………………..1 2) RETAIL ENVIRONMENT…………………………….2 3) POSITIONING…………………………………………...3 4) MARKETING STRATEGY…………………………….4 5) PRODUCT ASSORTMENT…………………………….5 6) PRICE POSITIONING………………………………….6 7) CUSTOMER PROFILE…………………………………7 8) CONSUMER PULL FACTORS………………………...8 9)
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DOMBIVALI – EAST‚ 421201 CONTACT NO 9821157887 REGISTRATION NO WRO 0337411 IT CENTER DOMBIVALI ITDC OF THANE BRANCH OF WIRC OF ICAI BRANCH CODE WI020 BRANCH NO DOM – 06/10-40 PROJECT NAME PIZZA HUT DATE ___________________________ SIGNATURE ___________________________ PIZZA HUT INDEX |SR NO |CONTENTS |PG. NO | |1 |Executive summary
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References: Aaker‚ D. A (1991). Managing brand equity: Capitalising on the value of a brand name. New York: Free Press Acar‚ A Alba-Juez.‚ L (2009) Perspectives on discourse analysis: Theory and Practice Anderson‚ C Aronson‚ J. (1994) A Pragmatic View of Thematic Analysis. The Qualitative Report‚ Volume 2‚ Number 1‚ spring‚ 1994 Bearden‚W Bernoff‚ Josh‚ Cynthia N. Pflaum‚ and Emily Bowen (2008) The Growth of Social Technology Adoption. Forrester Research Report‚ Cambridge
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Pizza Hut: A Beginning The journey began in 1958‚ when two college students and brothers from Wichita‚ USA‚ Frank and Dan Carney‚ opened the first Pizza Hut restaurant at their hometown on June 15‚ 1958. After borrowing $600 from their mother‚ they purchased some second-hand equipment and rented a small building on a busy intersection in Wichita. The result of their entrepreneurial efforts was the first Pizza Hut restaurant‚ and the foundation for what would become the largest and most successful
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Street‚ Angeles‚ Pampanga Fast Food Chain Greenwich Pizza is one true Filipino pizza chain. It is a small entrepreneurship that made an extraordinary leap to the big league. What started out as a small over-the-counter pizza store in the Greenhills Commercial Center in 1971‚ is now the Philippines biggest pizza chain. We are not just the biggest. We are the Philippines favourite pizza chain. We give you a scrumptious blend of exciting pizza and pasta innovations‚ all prepared for the comfort of
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