overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking
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OF H.D.F.C. BANK" is the outcome of my own work & I also declare that this report is my original work and no part of this has been published or submitted to anybody or any university by any one for the award of any other degree/ diploma. Vipin Upreti ACKNOWLEDGEMENT It is a matter of great explanation and ecstasy for me to present my research project report the topic " LOAN SCHEMES AND CAR RECOVERY PROCEDURE OF H.D.F.C. BANK" I offer my
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Introduction Macquarie Bank has been recognised as one of the most prestigious banks in Australia and around the world. Macquarie was established in Australia in 1969‚ it began operations in Sydney in January 1970 with only three staff. Macquarie Bank first opened its doors for business on 1 March 1985 with a retail branch in Sydney. Today‚ Macquarie Bank operates in a range of investment banking‚ commercial banking and selected retail financial services markets both in Australia and overseas
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STUDY ON INNOVATIVE PRODUCT AND SERVICES IN AXIS BANK Executive Summary The project is based on the product and services of Axis bank. AXIS Bank is India’s third largest private sector bank. It started its operation in 1994 and after that‚ the Government of India allowed new private banks to be established. Before it was as United Trust of India (UTI) bank that had a special position in the Indian capital markets and has promoted
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is booming most the answer would be certainly the banks. Bank includes all financial institutions‚ one of those principle activities is to take deposits and borrow with the objectives of lending and investing and which are with in the scope of banking or similar legislation. Bank represents a significant and influential sector of business worldwide. Most individuals and organizations make use of banks‚ either as depositor or borrowers. Banks play a major role in maintaining confidence in monetary
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Subject – AUDIT Topic – AUDIT OF BANKS. Name – Arwa Khambati Roll no. – 29 College Name – Sydnehem College of Commerce and Economics Seat Number - Certificate of Completion Date: 19/10/2013 This is to certify that Ms. Arwa Khambati (Roll No. 29) a student of Master of Commerce (Part 2)‚ Sydenham College of Commerce and Economics‚ has undergone Project work on titled AUDIT OF BANKS. 19/10/2013 Mumbai
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REPORT OF INDEPENDENT VALUERS ACCOUNTANTS’ REPORT LEGAL OPINION GENERAL INFORMATION DOCUMENTS AVAILABLE FOR INSPECTION LIST OF STOCKBROKERS AND INVESTMENT BANKS ON THE NAIROBI STOCK EXCHANGE 2 3 4 5 7 8 9 4 5 8 23 32 35 37 46 48 5 54 87 89 95 97 Appendix I 23. CDS FORM 1. LIST OF CONTACTS ISSUER ISSUER : EQUITY BANK LIMITED Registered Head Office‚ NHIF Building 4th Floor‚ P.O. Box 7504-00200 NAIROBI Name / Title of Contact Persons Mr. James Njuguna Mwangi Chief Executive
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Merchant banks play an important role in mobilizing small savings and channeling them to productive investment. Since our capital market is not as efficient as others‚ yet it tries at best to create a strong‚ fair‚ efficient and effective market. Apart from they facilitate merchant bank so that they can help as possible as to organize such a valuable capital market mechanism. 1.2 Rationale of the study The rationality of our study on capital market as well as its right hand merchant bank is to
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HUMAN RESOURCE MANAGEMENT ----------------------------------------------------- Answer all the questions. Each case let carries 20 marks. Detailed information should form the part of your answer (Word limit 150 to 200 words). Case let 1 Introduction to the organization: XYZ Company was established 20 years ago‚ to manufacture gearbox components for diesel engines. It employs around 250 people‚ having a head office‚ which employs a wide range of personnel who are generally well educated
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Credit Appraisal for: GRILL ‘N’ CHILL PVT (LTD) Prepared By : Mandivei Ashly Check By : T Mutambanadzo BORROWER KYC COMPLIANCE : this is a new relationship with the client OWNERSHIP : Moyo Sarah 80% and Moyo Lingiwe 20% DIRECTORS : S Moyo and L Moyo. GENERAL INFORMATION Date of establishment : 1 December 2012 Relationship since : n/a Company last visited : 15 November
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