NAIROBI’S FIVE STAR HOTELS CORPORATE SOCIAL RESPONSIBILITY PROGRAMMES AND THEIR IMPACT ON SOCIETY Kathurima Jane Mutimbi – M.Sc Department: Hospitality Management Supervisors: Dr. Alice Ondigi Dr. Godfrey Olukoye (Late) Corporate Social Responsibility‚ otherwise known as CSR‚ has been defined as the continuing commitment by businesses to contribute to economic development while improving the quality of life of the workforce and their families‚ as well as the local community and society. Studies
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JetBlue Airways is a low cost American airline that has its main base in JF Kennedy International Airport (New York). It was the best funded start-up company in aviation history‚ and it was founded it 1999 by David Neelman. The airline distinguished itself by offering superior customer service at low prices. It gave its customers an exclusive experience which included new airplanes‚ leather seats‚ and a “paperless” flight. JetBlue Airlines has grown since they started operating‚ and now the plan
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INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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Textual Analysis: Hotel Rwanda (Terry George‚ 2004) The horrible evidence of what Kant variously called the wickedness‚ corruption and perversity of the human heart is‚ unfortunately‚ not encountered only in memory‚ it is also met with among our current experiences. We are daily obliged to witness fresh atrocities as ethnic and racial hatreds seek to express themselves in the annihilation of their proponents’ enemies. (Copjec‚ 1996;9) The above quote effectively demonstrates that debates on
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to candidates in advance of the examination date. The Backgrounder contains information about both the company and the industry involved in the case. Candidates are expected to familiarize themselves with this information in preparation for the analysis that will be required during the Case Examination. Candidates should note that they will not be allowed to bring any written material‚ including the advance copy of this Backgrounder‚ into the examination centre. A new copy of this Backgrounder
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PER: 8 1/10/11 Hotel Rwanda the movie is about the Hutu extremists of Rwanda beginning a terrifying campaign of genocide‚ killing hundreds of thousands of minority Tutsis while the rest of the world did nothing to help. The main character of this story is Paul Rusesabagina‚ a hotel manager at the fancy Les Milles Collines hotel in Kigali. Rusesabagina’s acts to save the lives of his family and more than a thousand other refugees‚ by granting them shelter in the besieged Hotel des Mille Collines
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Situated at the busiest part of the city‚ Bacolod’s L’Fisher Hotel brings the hotel experience to the next level. If you are looking for a kind place where comfort meets pleasure‚ then this hotel is perfect for you. Once in Bacolod‚ you will never have to worry where to locate this hotel since it’s set in the most commercialized part of the city. It is located at Lacson Street which is crowded by most public and private transportations every day. Surrounding it are known restaurants‚ posh coffee
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MARKETing management Designing and managing services Case Study : Ritz-Carlton Hotels Lecture : Prof. Dr. Basu Swastha Dharmmesta‚ M.B.A Group 4 Anne Stam [Student Exchange] Febrini Wulandari 08/277511/PEK/12841 Irwan Arfandi Bachtiar 08/277521/PEK/12851 Case Summary Ritz-Carlton Hotels‚ California‚ USA Ritz-Carlton is a brand of luxury hotel and resort with 70 properties that are located in major cities and exclusive resort
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PESTEL Political: Since 1990 Colombia has been promoted strategies to attract international investment. Actually‚ there is an enable regulation for external capital‚ privatization policy and labor market flexibility. The regulatory system of Colombia is mix because of the interrelation of public/private law and national and international law. Policies focused on same treatment to national and international investors. At the same time Colombia allows investing in almost all the economy sectors
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TOTAL QUALITY MANAGEMENT ASSIGNMENT QUALITY MANAGEMENT SYSTEM IN HOSPITALITY INDUSTRY Definition of Quality management system: ISO 9000 defines a QMS as a management system to direct and control an organization with regard to quality. If we insert the ISO 9000 definitions for the words in italics we produce the following unintelligible definition: ‘A QMS is a set of interrelated or interacting elements that establishes and achieves policy and objectives that direct and control an organization
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