is significant to measure and find effectiveness of service quality based on customers’ satisfaction.The paper is a brief analysis of service gap in Sheraton Macao Hotel. According to the questionnaires and investigation‚ we hope to find out the customers’ satisfaction in Sheraton Macao hotel and whether Sheraton Macao Hotel can satisfy her customers. Key words: Sheraton Macao Hotel‚ customers’ satisfaction. 1. Introduction As the importance and size of the service sector of the global economy
Premium Hotel Quality of service Service
Assets in accounting In the financial accounting sense of the term‚ it is not necessary to be able to legally enforce the asset’s benefit for qualifying a resource as being an asset‚ provided the entity can control its use by other means. The accounting equation relates assets‚ liabilities‚ and owner’s equity: Assets = Liabilities + Stockholder’s Equity (Owner’s Equity) Assets = liabilities + Capital liabilities = Assets - Capital Capital = Assets - liabilities That is‚ the total value of a firms
Premium Generally Accepted Accounting Principles Asset Balance sheet
Assessment of the external macro-environment in which the firm operates can be expressed in terms if the following factors Political • In Britain political awareness of the importance of the motorsport industry has grown in recent years especially during the Blair tenure. Frank Williams was knighted in 1999. • Political pressure on Formula One has also strengthened abroad‚ with other countries gaining the right to host the races. • The Asian Countries: China‚ Indonesia‚ Malaysia
Premium Formula One
Political Factors: All Saints ensures that all regulations are met by having their vendors‚ suppliers and subcontractors sign their compliance manual based on the core conventions of the International Labour Organisation. The provisions of these conventions constitute the minimum and not the maximum standards all suppliers must meet in order to do business with All Saints. (http://www.allsaints.com/new-faqs) Economic Factors: All Saints and the All Saints website
Premium Supply chain management Supply chain Logistics
favourite among Indian shoppers. [Online] Available at: http://thirdeyesight.in/articles/zara_india_favourite.htm [Accessed 9 March 2012]. Just-style.com. (2012). Zara takes a cautious step into China. [Online]. Available at: http://www.just-style.com/analysis/zara-takes-a-cautious-step-into-china_id92390.aspx [Accessed 10 March 2012]. Pallavi Srivastava‚ (2011). Zara: Premium Fashion. [Online] Available at: http://thirdeyesight.in/articles/zara_pitch.htm [Accessed 9 March 2012]. Saumya Roy‚ (2010). Fast
Premium Retailing Social network service Online shopping
S.W.O.T. Analysis of Primark Strength Primark offers high street quality clothes for cheap prices and quality services to attract its customers and it also provides clothing for all ages and sexes. The company is part of the ETI (Ethical Trading Initiative) which focuses on worker’s rights‚ their production of goods and bringing businesses together to work on labour rights issues. TNS ranks Primark as Great Britain’s second largest clothing retailer by Volume in terms of market
Premium Management Competition The Advantage
Yes! Vegas trip is still on‚ but have to be postponed for a while cause of work. I recently got another 2nd job working at Honda Center in the purchasing/warehouse department where I’ve been very busy controlling all the culinary & concession food inventories from receiving to purchasing more food supplies for the arena and distribution of inventories to stands all around the arena. I have been working overtime for the last few weeks or else I would have schedule a trip to Vegas last week
Premium Universal Studios Globe Theatre Cosmetics
PESTEL ANALYSIS The PESTEL framework categorises environmental influences into six main types: political‚ economic‚ social‚ technological‚ environmental and legal. Thus PESTEL provides a comprehensive list of influences on the possible success or failure of particular strategies. (G. Johnson‚ R. Whittington‚ K. Scholes (2011): 50). Political Relating to the protection of the environment Kraft Foods Inc. is subject to various federal and state laws in the United States‚ taking into account that
Premium Kraft Foods Environment Natural environment
The Sands of Time by Sidney Sheldon. Back Cover. Four nuns find themselves suddenly thrust into a hostile world they long ago abandoned for the safety of the convent. Unwittingly they become pawns in a battle between the charismatic Jaime Miro‚ leader of the outlawed Basque nationalists‚ and the ruthless Colonel Ramon Acoea of the Spanish Army. FOUR WOMEN -AND THE MEN THEY ARE FORBIDDEN TO LOVE MEGAN the orphan‚ who feels an overpowering attraction to Jaime Miro LUCIA the fiery Sicilian
Premium Prime minister Francisco Franco Spain
Pestel Analysis of Mobile Phone Industry Political Mobile phones have now become a tool with which political parties can directly target voters. People with smartphones can now receive video advertisements and messages via the internet. According to the Economic Intelligence Unit (2012)‚ 83% of Americans who own a smartphone or tablet are registered to vote. This new gimmick is called “m-campaigning” and is currently most common in America. Barack Obama and Mitt Romney are both using this as
Premium Mobile phone Personal digital assistant Smartphone