started in India and it has been able to grow the IT and BPO export sector to $47 billion and capture more than half the offshore outsourcing industry. That is not to say that India does not have challenges or is the best location for every offshore outsourcing effort‚ but it has an unparalleled history and size. The Americas and Europe are the largest customers for the Indian outsourcing industry and account for 60% and 31% respectively of IT and BPO exports. The largest vertical sectors are financial
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Young people seeking training and education leads to surprising drop in unemployment figures (Martin Kornacki‚ 20 Jan 2010‚ Training journal‚ www.timesjournal.com) A surprising fall in UK unemployment figures has been attributed to increasing numbers of young people turning to training and education to avoid the dole. The Chartered Institute of Personnel and Development (CIPD) says the latest figure of 2.46m jobless for the three months to November‚ which is down 7‚000 on the figure for the previous
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A SUMMER TRAINING PROJECT REPORT ON SOURCES & PROCESS OF RECRUITMENT & SELECTION AT HCL SUBMITTED IN THE PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE OF MASTERS IN BUSINESS ADMINISTRATION EXECUTIVE SUMMARY Today‚ in every organisation personnel planning as an activity is necessary. It is an important part of an organisation. Human Resource Planning is a vital ingredient for the success of the organisation in the long run. The objectives of Human Resource Department are Human Resource Planning
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A White Paper on Strategic BPO in the US Healthcare Industry The Current Healthcare Environment The healthcare environment today faces challenges that it has never seen before. The industry is under attack from every possible direction from cost containment‚ HIPAA (Health Insurance Portability & Accountability Act) compliance‚ lack of stability‚ to an uncertain future. After trying various managed care techniques and concepts the
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TATA CONSULTANCY SERVICES INTRODUCTION Tata Consultancy Services Limited (TCS) (BSE: 532540‚ NSE: TCS) is an Indian multinational information technology (IT) services‚ business solutions and consulting company headquartered in Mumbai‚ Maharashtra. TCS is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the National Stock Exchange of India. It is one of India’s most valuable companies and is the largest India-based IT services company by 2012 revenues. The company
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Solutions Ltd with the intention of building a fully-owned contact centre in Buffalo City (Eastern Cape)‚ and making use of a Department of Trade and Industry (DTI) incentive to encourage the establishment of business process outsourcing and offshoring (BPO&O) businesses. The Buffalo City centre would take nearly a year to complete. In the meantime‚ client demand and the desire to earn incomes had led the two to offer part-time outsourcing services‚ using call centre infrastructure and facilities rented
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A STATEMENT OF INTERNSHIP A. WHAT DO YOU WANT TO ACCOMPLISH DURING YOUR INTERNSHIP? * Setting Personal Goals * While in a structured internship program‚ its very necessary for an intern to set personal goals which I want to achieve. It can be deciding on what area I want to specialize or learning new skills or building up network. Whatever the goals are‚ I will feel greater sense of accomplishment after I achieve them. This will not only help me grow in the internship period but
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Planning through Performancesm Brief PESTEL Analysis Key Points: The PESTEL analysis is a framework for assessing the general or macro environment in which an organization operates. Each dimension of the framework—Political‚ Economic‚ Social-Demographic‚ Technological‚ Environmental and Legal-Regulatory—is designed to provide insight into specific issues affecting organizational performance. To maintain its usefulness as an analytical tool‚ the PESTEL analysis should be updated and reviewed
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...................................................................................................................... 8 Insurance sourcing- Market and journey so far Insurance BPO is currently a USD 3.5-4.5 billion market‚ and is expected to grow at 10-12% year on year (YoY). The growth potential for of Insurance BPO is a whooping 30 times the current market size – USD 120 billion. Geographical mix of insurance industry revenue and insurance outsourcing value (Source - Everest research) Intensely
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and clarifying the issues involved in making particular decisions. Hence through this project we look forward to achieve our goal by taking up a case study on selected companies in the IT BPO sector in India. Scope The scope of this project seeks to address issues pertaining economic analysis of IT-BPO sector in India by undertaking a case based approach. The company under study will be one of the following: Infosys‚ IBM‚ TCS‚ Wipro & HCL. The selected company will be economically analysed
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