Case No: 1 BPO – BANE OR BOON ? Answers: 1. Which of the theories of international trade can help Indian services providers gain competitive edge over their competitors? 1. Suggested Theory to gain dynamism and competitiveness in Operation A. Developing executive leadership at three levels top team‚ the personal development of individual executives as leaders and the Chief Executive Officer (CEO) B. Success Brand Development and Brand Strategy : An effective brand strategy will
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Chapter 2 THE ENVIRONMENT Illustration 2.1 PESTEL Analysis PESTEL analysis is a useful starting point for environmental analysis‚ encouraging students to think wide. Exhibit 2.2 provides an initial PESTEL analysis of the airline industry‚ giving students the general idea. The first question asks for additional elements in the analysis. For example‚ under Political‚ you might add subsidies for local airports; under Economic‚ you might add the rise of Asian economies; and under Legal‚ you could
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in UK‚ and has good reputation for its high quality stuffs‚ including clothes‚ food‚ household goods and furniture. Macro tools‚ which are Pestel‚ Porter 5forces and SWOT will be mentioned in this essay and provide vital messages to match with their strategy. First‚ Pestel represents political‚ economic‚ social‚ technical‚ legal and environmental. Pestel is applied to organisations affected by external pressure widely. Then‚ Porter’s Five Forces means bargaining Power of Suppliers‚ bargaining Power
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strategy? How can they improve their sales and market share? Those are the question that we tried to answer‚ with some theoretical aspects as the five competitive forces and the value chain or Porter or even the SWOT analysis‚ without forgetting the PESTEL study and some concrete examples. By analysing the whole environment of Boffi‚ we could finally know why is this firm so different from others‚ why the crisis hasn’t influence that much its activity and how the strategy set up allowed this.
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Unit 1 Global Business Environment Structure 1. Introduction 2. Meaning of Globalisation 1.3 Driving Forces of Globalisation 1.4 Dimensions of Globalisation 1.5 Stages of Globalisation 1.6 Introduction to Theories of International Trade 1.6.1 Absolute Advantage Theory 1.6.2 Comparative Cost Advantage Theory by David Ricardo 1.6.3 Factor Endowment Theory (Heckscher-Ohlin Thesis) 1.7 Trading Environment of International Trade 1.7.1 Tariff and Non-tariff Barriers 1.7.2 Trade Blocs
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The pecking order hypothesis can be rejected if actual financing follows the target-adjustment specification. 3. According to the following two equations‚ how to test the Pecking Order Theory? How to interpret a and bPO ? (1) DEFt = DIVt + Xt + DWt + Rt - Ct (2) DDit = a + bPO DEFit + eit Ct = operating cash flows‚ after interest and taxes DIVt = dividend payments Xt = capital expenditures DWt = net increase in working capital Rt = current portion of long-term debt at start of period Dt = long-term
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macro analysis. This report will also explain the role of marketing information and research in conducting and analysing the market‚ and finally critically assess the usefulness of four analysis tools appropriate to X GROUP’s company activities: - PESTEL analysis‚ SWOT analysis‚ Gap analysis and Porter’s five force analysis. 1. Background to the X Group The X Group is a fully integrated presentation and communication organisation‚ designing‚ creating and producing presentation solutions
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the long weekend parties‚ holidays‚ and vacation trips a month ago‚ you should have recently wondered ’hey what’s next for me now?’ Well you are not alone. In fact‚ many of my review mates in a local review center headed to many local BPO companies here in our city. BPO or business process outsourcing involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Employees who work under these companies are referred as
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may provide a solution. Brief History of the company ePerformax Contact Centers & BPO (eP) is a joint venture between TDG and ePerformax Contact Centers USA. As one of the first contact centers in the Philippines in 2002‚ eP provides high-performance customer service and BPO to a strategic group of US Fortune 500 companies. eP provides English speaking inbound customer service‚ sales support and BPO via voice calls‚ email and chat supporting client’s customers from the US‚ Canada and Australia
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process outsourcing in India: The present and the future of this industry. (B)FOCUS (B.1) Aim The main aim is to conduct a thorough research and develop an understanding on the history‚ growth and latest trends of the business process outsourcing (BPO) industry in India. (B.2)Objectives In order to achieve the full potential of the aim the following are the objectives * To understand the conceptual background of outsourcing and the reasons why companies outsource jobs. * To understand
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