discovered in Hong Kong in November 2002 and rapidly spread to many countries around the globe. Some of the countries that were affected include Vietnam‚ Canada and China. It led to 916 deaths and affected many different industries like the retail trade‚ airports‚ hotels and the tourism sector. The World Health Organisation (WHO) issued a series of global alerts and travel guidelines whereby travellers should be aware of to prevent further widespread of SARS Singapore Airlines Ltd (SIA) was incorporated
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proceed through an airport and onto their flight with ease. C. Airports can be very complicated D. Topical E. Introduction 1. Who here gets frustrated when something doesn’t go the way you planned it? 2. Well my name is ______ and I’m going to teach you how to make your trip to the airport go as smoothly as possible so that you don’t get frustrated. 3. As somebody who has flown in the last month I can tell you how airports function nowadays. 4. Moving throughout the airport is easy‚ but you
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Financial performance At the end of the financial year 2013‚ the Singapore Airlines Group achieved a net profit attributable to equity shareholders of $379 million for the financial year. Even despite recording lower operating profits that arrives from high Jet fuel prices and lower returns due to weak global economy. Fig 1.1 Financial review of FY13 (taken from SIA FY2013 report) Based on the FY2013 report‚ SIA (2013) reported that: “During the financial year‚ air travel and freighter demand
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Travel and Tourism in Australia to 2018 On 21ST APR. 2014 The report provides detailed market analysis‚ information and insights‚ including: Historic and forecast tourist volumes covering the entire Australian travel and tourism sector Detailed analysis of tourist spending patterns in Australia for various categories in the travel and tourism sector‚ such as accommodation‚ sightseeing and entertainment‚ foodservice‚ transportation‚ retail‚ travel intermediaries and others Detailed market classification
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‘Designing strategic human resource systems’‚ Organizational Dynamics‚ vol 13‚ no. 1‚ Summer‚ pp 36-52 Manish‚ J‚ Jason‚ T‚ James‚ P‚ Christopher‚ K‚ Shyamsunder‚ R & Milind‚ T 2010‚ ‘Software Assistants for Randomized Patrol Planning for the LAX Airport Police and the Federal Air Marshal Service’‚ Interfaces‚ vol 40‚ no. 4‚ July/August‚ pp 267-290 ‘News Releases’ 2010‚ 30 September‚ http://www.singaporeair.com/mediacentre/pacontent/news/NE_2810.jsp‚ viewed 5 November 2010 ‘Singapore Airlines
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Comment [PRK1]: Insert grade sheet Page 1 of 29 Page 2 of 29 Module Lecturer Cohort Date Submitted Group name Group mates Name : Management : : : : : Comment [PRK2]: Customize a cover page for the entire report. Page 3 of 29 TABLE OF CONTENTS Introduction .................................................................................................................... Page 3 Description of the Crisis .....................................................................
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Singapore Airlines – Case Analysis Situational Analysis Singapore Airlines (SIA) began with the incorporation of Malayan Airways Limited (MAL) in October 1947.The incorporated companies were the Ocean Steamship Company of Liverpool‚ the Straits Steamship Company of Singapore and Imperial Airways. The airline’s first flight was chartered from the British Straits Settlement of Singapore to Kuala Lumpur in April 1947 using an Airspeed Consul twin-engine airplane. SIA has remained competitive
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Organizational culture is a system of shared meaning and beliefs held by organizational members that determines‚ in large degree‚ how employees act. In every organization‚ there are values‚ symbols‚ rituals‚ myths and practices that have evolved over time. These shared values and experiences determine‚ in large degree‚ what employees perceive and how they respond to their world. There are seven dimensions that capture the essence of an organization. Singapore airlines focus mainly on people orientation
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Silk Air Case: Formed in the year of 1976‚ originally as a charter company‚ Silk air is a wholly owned subsidiary of Singapore Airlines. Now Silk Air operates for 38 international destinations in 11 countries. In my point of view‚ Silk air has a major flaw in its organizational structure. The original structure comprises of total six components including the top managerial department.(refer to Appendix 1). The rationale for this is explained as that most of the operations are handled by Singapore
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In addition to this‚ the results from interviewing reflect the company’s convenience and services are not too high‚ just over 50% of respondents think that it is fair. In order to capture value from customers and own customer loyalty‚ in its marketing strategies‚ the company needs to build the right relationship with right customers and create customer delight. The company should strengthen customers’ belief that lower price does not mean bad services. Besides‚ Jetstar Asia should develop effective
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