Exploring the hospitality industry CHAPTER 1 Characteristics of the hospitality industry - Hospitality businesses are open 365 days a year‚ 24 hours a day - Constant strive for outstanding guest satisfaction - leads to guest loyalty - leads to more profit - Services are mostly intangible - the product is for the guest’s use - not possession - only - Inseparability: - characteristic of services that makes them inseparable (1) from their means of production‚ and (2) from the customer’s experience of
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How is Globalization impacting the hospitality industry? 1: Educating workers around the world: Due to globalization‚ managers and employees of hospitality industry are able to learn about the different cultures‚ people‚ religions and other different prospects of life. Globalization also helps them to understand what importance of humanity is. Racism is still a part of some people but due to globalization it is getting hidden. 2: Multilingual services: Due to globalization more and more people
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Current issues in the hospitality industry Introduction: What are the main issues in hospitality industry? The issues were discussed at the last meeting of International Society __________(ISSC). Asking from the guest their shortage‚ they gave some problems necessary for them. Main part: Capital available‚ Emerging market‚ Technology‚ Travel permit residence. Capital available: Capital provides asset liquidity and enables the development of new hotels. Increasing institutional investment
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Contemporary Issues in Hospitality & Tourism Administration Arlene M. Garrick Oklahoma State University‚ Stillwater September 29‚ 2009 Corporate Social Responsibility in the Hospitality Industry Introduction Corporate Social Responsibility (CSR) has progressively become known as a germane issue in the corporate world for the past decade. Making the world a better place‚ socially and environmentally‚ is a global accepted phenomenon. According to Porter
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Multinational companies used to dominate the market but today this situation has been completely reversed. Now approximately 80% of the domestic pharmaceutical need is met by the local companies. In2004‚ according to IMS data‚ the pharmaceutical industry in Bangladesh grew by approximately 20%. Today‚ there are about 225 registered pharmaceutical manufacturer’s in Bangladesh. However‚ it is reasonable to assume that 75% to 80% of the revenues are generated by the top 10 to 15 companies. The same
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PESTLE Analysis Political Political stability – knowing where you stand as a business with regard to what the government aim to do. This will give you more certainty. A change in government could create uncertainty. The Coalition government are trying to encourage and support small businesses as they see this as a key way to boost the economy Economical Changes in the level of consumer spending. If recession‚ consumers will generally spend less therefore parents might choose not to send the children
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Assignment 1 Burger‚ J (10406400) VDS 355 B.Consumer Science Hospitality Management 05 March 2013 Assignment 1 by J Burger Assignment handed in partial fulfillment of the requirements for VDS 355 Hospitality Management Department of Consumer Science 05 March 2013 TABLE OF CONTENT 1. INTRODUCTION………………………………………………………………………..1 2. ADVERTISEMENT……………………………………………………………………...2 3.1. WHERE AND HOW I WILL ADVERTISE…………………………………….3 3. SOUTH AFRICAN LEGISLATION……………………………………………………4
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PESTLE ANALYSIS Political Gore operates in over 45 countries so has the potential to be affected by a range of different political developments and policies as they apply in the countries concerned. Major events such as war or political upheaval can halt production at Gore’s factories‚ interfere with its supply and trade chains‚ or reduce demand in its markets. Political instability can result in frequent changes in government policy‚ and resulting legislation‚ which can adversely affect Gore’s
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PESTLE Analysis Political ITC faces stiff restrictions from the government on its tobacco business because of the nature of the product. Discriminatory central taxes are levied on the cigarettes. This has been worsened by the rise in VAT notwithstanding the fact that only 5.7% of all adults smoke cigarettes while almost 35% adults consume tobacco. The per- capita consumption of cigarettes in India is among the lowest in the world while tax per 1000 cigarettes as a percentage of per capita GDP
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PESTLE ANALYSIS What is PESTLE analysis? PESTLE stands for - Political‚ Economic‚ Sociological‚ Technological‚ Legal‚ Environmental. The term PESTLE has been used regularly in the last 10 years and its true history is difficult to establish. Various other similar acronyms have been used including ETPS‚ STEP‚ PEST‚ and STEEPLE. The term PESTLE is particularly popular on HR and introductory marketing courses in the UK. PESTLE analysis is in effect an audit of an organisation’s environmental influences
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