A STUDY ON GENERAL BANKING (BANKING ROUTINE) AT BANK OF INDIA (BOI) [pic] PROJECT REPORT SUBMITTED FOR THE AWARD OF THE DEGREE OF BBA GGSIP University SESSION: 2009-2011 Under the guidance of Mr. BOI SUBMITTED BY: POOJA MATHUR ACKNOWLEDGEMENT The
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OF BPO 1 2. BPO TERMINOLOGY 11 3. ORGANIZATION STRUCTURE OF BPO INDUSTRY 14 4. RATIO OF MANPOWER IN BPO INDUSTRIES 15 5. COMPETENCIES REQUIRED FOR DIFFERENT DEPARTMENT 24 6. CAREER PLANNING / GROWTH OF BPO 25 7. PERFORMANCE MANAGEMENT SYSTEM OF BPO 34 8. SUCCESSION PLANNING OF BPO INDUSTRY 46 9. REWARDS AND RECOGNITION IN BPO INDUSTRY 50 10. CHALLENGES FOR HR IN BPO INDUSTRY 64 11. CONCLUSION 74 1. OVER VIEW OF BPO The concept of outsourcing
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CORE Banking CORE or CORE Banking is a very important terminology used in Indian banking industry. The term CORE is used in two perspectives in Indian banking industry. 1) First Perspective of Core Banking In the first perspective CORE stands for Centralized Online Real-time Environment (CORE). It is a system of centralized banking under which all banks use a centralized data-centre for all their banking transactions. It can be said that all banks under this system share all information
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four perceptions about its online banking counterpart (flow‚ structural assurance‚ perceived Web site satisfaction‚ and perceived extent of future use). The study tests the hypothesized influence of offline trust using a sample of 199 South Korean consumers responding about offline and online banking. Results show that offline trust influences all four online perceptions‚ just as proposed. These effects were especially prominent among respondents new to online banking. Thus‚ offline-to-online transfer
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Industry analysis of computer sector Submitted to Mrs. Indrish KAUR Submitted by Priyanka Manchanda FMS/MBA/152ing Introduction to Industry Each business operates under a group of firms that produce competing products or services known as an “industry”. An industry is thus a group of firms producing similar products or services. By similar products we mean products that consumer perceive to be substitutes for one another. Eg. Firms that produce PC’s such as apple‚ HP‚ IBM‚ Wipro
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Case Assignment 1: Industry Analysis For the past several weeks we have been examining firms’ environmental contexts. The purpose of this in-depth analysis is to: * understand how to document an industry’s systemic profitability (or loss) rate * understand the forces surrounding the industry (based on Porter analysis) that drive its underlying profitability (or lack thereof) * understand how macro-environmental factors influence the dynamics of the industry * understand how to
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Islamic Banking vs. Conventional Banking In most Islamic countries‚ they tend to practice two types of financing in banking industry which are conventional and Islamic banking. The country like in Malaysia has successfully developed an Islamic banking system that operates in parallel with the conventional banking system. There is similarity between conventional banking and Islamic banking which helps to promote economic growth provided financing services such as credit facilities for business activity
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other. One of the inseparable parts of technology that we use is E-banking. It’s one of the most important parts of effect of technology on our life. Day by day it become bigger and more complicate‚ we must study on it and know the advantages and disadvantages of this new technology if we want to get more benefit of it. In this research we are going to explain what exactly Electronic banking means and explain the definition of E-banking and talk about it problem and benefit for us. We are going to explain
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EXECUTIVE SUMMARY Although merchant banking activity was ushered in two decades ago‚ it was only in 1992 after the formation of Securities and Exchange Board of India that it is defined and a set of rules and regulations in place. Today a merchant banker is who has the ability to merchandise that is‚ create or expand a need and fulfill capital requirements. I have given an overview about the financial markets and the role of merchant bankers in the growth of these markets. My project covers
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Online Banking: How Technology has Affected the Bank Industry Aluscine Kabia Diana Mickle Jennifer Ross Betty Tekeste University of Phoenix COM525: Managerial Communication and Ethics Edward L. Dempsey March 14‚ 2005 Modern technology has set the stage for today ’s industries to adopt faster‚ more effective and efficient tools to improve their business and productivity. A vast majority of organizations within various industries are using new technology to introduce changes to their
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