OF BPO 1 2. BPO TERMINOLOGY 11 3. ORGANIZATION STRUCTURE OF BPO INDUSTRY 14 4. RATIO OF MANPOWER IN BPO INDUSTRIES 15 5. COMPETENCIES REQUIRED FOR DIFFERENT DEPARTMENT 24 6. CAREER PLANNING / GROWTH OF BPO 25 7. PERFORMANCE MANAGEMENT SYSTEM OF BPO 34 8. SUCCESSION PLANNING OF BPO INDUSTRY 46 9. REWARDS AND RECOGNITION IN BPO INDUSTRY 50 10. CHALLENGES FOR HR IN BPO INDUSTRY 64 11. CONCLUSION 74 1. OVER VIEW OF BPO The concept of outsourcing
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CEMENT INDUSTRY OF PAKISTAN Table of Contents EXECUTIVE SUMMARY 1 INTRODUCTION TO THE INDUSTRY 2 HISTORY OF THE CEMENT INDUSTRY 2 TYPES OF CEMENT PRODUCED WORLDWIDE 6 TYPES OF CEMENT PRODUCED IN PAKISTAN 7 PLAYERS 9 CEMENT PRODUCTION IN INDUSTRY 13 MARKET SHARE OF THE FIRMS IN CEMENT INDUSTRY 14 GEOGRAPHICAL LOCATION OF CEMENT INDUSTRY 15 CARTELIZATION 16 CONTRIBUTION MADE BY CEMENT 18 EXPORTS 19 All PAKISTAN CEMENT MANUFACTURERS ASSOCIATION (APCMA) 21 INCENTIVES 23 RAW MATERIALS
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Framework for competitor analysis Q: Explain the framework for competitor analysis.-05 / develop a framework for competitor analysis and discuss how it helps a firm to develop a competitor profile.-05 Competitor Analysis Framework Michael Porter presented a framework for analyzing competitors based on the following four key aspects of a competitor‚ depicted in the diagram. Objectives and assumptions are what drive the competitor‚ and strategy and capabilities are what the competitor is
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INTERNATIONAL INDUSTRY ANALYSIS FOOTWEAR – Industry Analysis Professor: Adriano Freire Miguel Teixeira-Pinto 152110132 CATÓLICA - LISBON International Industry Analysys 1) Executive Summary ....................................................................................................................................... 3 2) Introduction..........................................................................................................................................
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channel and value-based pricing. SITUATION ANALYSIS INDUSTRY ANALYSIS Burger Machine possesses good information about the market and knows what the market needs and wants. They were the first one to establish a 24/7 burger machine and was nicknamed as “the burger that never sleeps”. Even with the marketing strategy of the competitors like “buy one take one” they didn’t get into it because they believe that quality is what the market wants. SALES ANALYSIS Burger Machine currently ranks 4th in the
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Biotechnology industry Analysis BACKGROUND The health care industry Provides health products and service which involved the leading technology of life science. It is a fast-growing industry and will continue to grow in the future because of the increasing request to the advanced medical care. The Global Industry Analysis (GIA‚2009) predicted that the prescription drug market is value around $897 billion in world economy in 2015‚ and Asia-Pacific region is expected to have highest growth in prescription
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Smartphone Industry Analysis Team 5 University of North Alabama MG 498-I01 Dr. Dennis Balch Team 5: Bradi Reader – Document Manager/Formatting and Editing Bailey Claunch – Industry Overview Kylie Corum – PESTEL Factors Kyle Stephenson – Porter’s Five Forces Matthew Vest – Sector/Strategic Groups Brantley Claunch – Current Issues Table of Contents Industry Overview 4 Smartphone Industry Analysis 4 Key Players 4 Smartphone Market Size 4 Growth Patterns 4 Customers 4 Suppliers 5 Factors Affecting
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Papaya: commonly known as “Papaw” Industry Analysis By: Mikhaela Calimag Mayuki Takeda Sharmaine Bongar Bruce Gonazales Kathleen Barairo Background and Overview of the Industry Papaya is one of the most common tropical fruits in the Philippines‚ fruits are available throughout the year. The fruit is a berry‚ ovoid-oblong‚ pyriform or nearly cylindrical‚ varies greatly in size according to variety fleshy‚ longitudinally groved externally‚ yellowish green‚ yellow or orange-yellow when
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Mohan Shiv Section #1 Boston College Carroll School of Management MM 720 Management Practice I STRATEGIC ANALYSIS Professor MCCLEELLAN Case: Cola wars Continue: Coke and Pepsi in the 21st Century September INDUSTRY ANALYSIS OF THE CARBONATED SOFT DRINKS INDUSTRY Description of the Industry The industry of Carbonated Soft Drinks (CSD) is highly concentrated. The three major companies‚ Coca Cola‚ PepsiCo‚ and Cadbury Schweppes accounted in 1998 for more than 90% of market share
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COUNTRY ANALYSIS REPORT Poland In-depth PESTLE insights Publication Date: October 2011 OVERVIEW Catalyst This profile analyzes the political‚ economic‚ social‚ technological‚ legal‚ and environmental (PESTLE) structures in Poland. Each of the PESTLE factors is explored in terms of four parameters: current strengths‚ current challenges‚ future prospects‚ and future risks. Summary Key findings The country has a strong foreign policy‚ but the diplomatic row with Russia is a cause for concern
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