Customer orientation is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. It involves a continuous improvement in business processes. It is "the business seen from the point of view of its final result‚ that is‚ from the customer’s point of view." Customer orientation and sales orientation are two
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How Human Resource Management contributes to the achievement of organisational goals Human resource management can be regarded as a strategic and coherent approach to the management of an organisation ’s most valued assets- the people who individually and collectively contribute to the achievement of the objectives of the business (Armstrong‚ 1999). Three key HRM activities at Barclays 1. Grievance procedure 2. Equality & Diversity 3. Rewards and Benefits The grievance procedure
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Peter Agre’s Discovery Figure Page Figure 1: Figure 2: Upon deciding a topic for an ideal Nobel laureate‚ I had to meet two criteria I decided for myself. Aside from the topic having to be science related‚ I decided that the laureate could not be well know‚ such as Watson or Einstein‚ and also it should be a science topic that I have found the most intriguing since entering college which happens to be the human body. Even with such a broad topic as the human body I came across a laureate
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While reading 12 Ethical Dilemmas Gnawing at Developers Today by Peter Wayner I felt a sense of inclusion and familiarity. The article’s premise is that programmers should consider ethics while choosing what techniques to use when writing and developing software and coding systems. In this paper I will break apart this article by analyzing its rhetoric using the grounds of ethos‚ logos‚ and pathos. The issue the author has wrote about is worth discussing largely because ethics in technology is
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Development of a General Sociological Orientation (GSO) 1. The sociological phenomenon that interests me the most is that of black people‚ or African Americans‚ and the stereotypes that are assigned to them. A stereotype is a simplified image of a group‚ object or an individual. The basic assumptions that I made about this particular social phenomenon are that the stereotypes that are assigned to black people have some truth to them‚ but are mostly based upon ignorance. I also believe that
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Colter Porter 17 September 2013 101.009.03 Summary of Stark’s article Peter Stark’s article As Freezing Persons Recollect The Snow—First Chill—Then Stupor—Then The Letting go: the cold hard facts of freezing to death talks and explains what happens to the human body when a person is freezing to death but it also gives an enjoyable story for the reader. The character in this story is in his way to a friend’s house for dinner and night cross country ski when his jeep slides off the road and
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acting through his powers of imagination‚ willfully brings into being his creation. But this artist-centered interpretation of the text is really a more recent development‚ first seen in the early nineteenth century. As Abrams demonstrates in the "Orientation of Critical Theories" chapter of his book The Mirror and the Lamp: Romantic theory and the Critical Tradition (1953)‚ the dominant modes of thinking about art have‚ throughout history‚ been rather different. From Plato until the late 18th century
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Theoretical orientation: This can also mean ways that counselors practice. Different theoretical orientations tend to emphasize different values‚ such as rationality‚ individual autonomy‚ spirituality‚ and so on. For you‚ what are the links between your values and moral position‚ and the theories of counseling that have meaning for you? The values are the most important thing in my life. First‚ values are the foundation of society‚ in which a parent‚ teacher‚ religion and society gives to people
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Peter Pan is no doubt one of the most appealing subjects for "deep" psychological analysis. Interpretations of this character run from the pop-psychology term the "Peter Pan Syndrome" coined by Dr. Dan Kiley (1983) to refer to adult males who refuse to grow up and face their responsibilities‚ through Kenneth Kidd’s (2004) sociocultural study of boys and the feral tale which questions Peter’s masculinity and sexuality‚ to his alleged homosexuality which‚ according to Dore Ripley (2006)‚ reflects Victorian
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The LGBT population in the workplace is growing and the percentage shows from research in the journal article Sexual Orientation Discrimination in the Workplace: A Systematic Review of Literature “the ratio of GLBT employees to the entire workforce is between 3% and 12% in the US. Between 5% and 7% of the total UK population is GLB (Colgan‚ Creegan‚ McKearney‚ & Wright‚ 2007
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