1. Do you have the time you need to do work without interruption? 2. Do you have the time you want with your family each week? 3. Do you have the personal time you would like each day? 4. When you are interrupted at an activity‚ do you respond with anger? 5. When you are asked to do something unplanned‚ do you respond angrily? 6. When you are given an unexpectedly large project‚ do you get tense? 7. Do you respond in a positive manner when asked to do something for which you lack training?
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CUSTOMER SATISFACTION SURVEY ON PRODUCT‚ SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction on After Sales- Service aspects (Greet the customer “Good Morning Sir” and say “ I am-------- from AC Neilson‚ I understand you are involved in transport business and I am here to take your opinion
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Company history: When was the company founded? By whom? List other historical facts. Who is the audit firm for the company? What stock exchange is the company listed on? What is their ticker symbol? How much cash and cash equivalents did the company have at the end of its 2 most recent annual reporting periods? What were the company’s total current assets at the end of its 2 most recent annual reporting periods? In what order should current assets be presented? What were
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What types of drinks do you usually have during the day and night? I will usually have one bottle of soda half way through the day. The rest of the day is water. How often does your family seek dental care? My children and I visit the dentist every six months for a cleaning. My husband has cleanings every 3 months due to having soft teeth. How often do family members have bowel movements? Urinate? Me: Varies but once every 2-3 days Husband: Every morning after coffee Son 1: once every
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Reading habit 1. Do you have the habit of reading newspaper? i. Yes ii. No 2. If so‚ how often do you read news paper in a week? i. 1 ii. 2-3 iii. 4-5 iv. 6-7 3. If not‚ why don’t you read newspaper? i. Because of internet ii. Because of TV iii. Because of radio iv. Please specify the other reason 4. Which newspaper do you read? i. English ii. Hindi iii. Punjabi iv. Please specify the
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Appendix The following survey contains questions about “Situation of teenager’s freedom in Bangladesh”. The findings gathered from this survey will be incorporated into a research paper. I would appreciate your honest answer to the following questions. General subject Information Gender: Male Female Age: _______ Occupation: __________________ Survey Questions (Circle all the letters that apply) Q1. Do you think teenagers need more freedom? a) Yes b) Maybe c) to some
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QUESTIONAIRE RECRUITMEUNT Q: What is the current situation of your organization? Are you downsizing or rightsizing? Q: which source you would prefer for recruiting. a) Internal source b) External source Q: if your choice is internal source‚ what benefits you are getting? Q: What is your recruitment process? Q: What is the minimum and maximum age limit for different kinds of employees? Q: what method you are using for internal search a) Through job posting. b) Rehiring the persons
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Changes that affected 15 companies: - 1/Emergent countries such as China or the BRICS: affected many companies in the way they perform ‚ like Apple who wanted to reduce its cost of production by relocating to Brasil paying 250$/month per employee. 2/Nike as well relocated to China in order to reduce its cost‚ and used child labour for many years until the world human rights forbidden this illegal labour. 3/Thanks to the e-commerce today many commercial companies are offering commercial
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Personal Information: Name: ____________________________________ Address______________________________________________________________________________ Phone no: _________________________________ E-mail:_____________________________________ Gender: □ Male □ Female Age: □ below 16 □ 17 to 21 □ 22 to 26 □ 27 to 31 □ 32 to 36 □ 37 to 41 Occupation: □ Student □ Business □ Service □ Any other (specify)
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Chapter 5 QUESTIONNAIRE DESIGN AND SCALE DEVELOPMENT Naresh K. Malhotra‚ Georgia Institute of Technology Introduction This chapter describes the importance of a questionnaire and presents the process for developing questionnaires and observational forms. Guidelines for questionnaire construction are provided at each stage of the process. In addition‚ commonly used scaling techniques and use of questionnaires in experimentation are discussed and the design of observational forms is presented
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