CHAPTER I INTRODUCTION Mati has always been known as a beach destination. There some beaches in Mati that really enjoy and also relax for the same time. Measuring and managing customer satisfaction is important for the survival‚ development and success of the tourism business (Sirakay‚ 2003). Customer’s satisfaction is the main concern for every resort and hotel in order to keep the customers loyal to the resort and make them permanent visitors. It is believed that higher level of customer satisfaction
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Internal Analysis Functional Level Strategies/Mission Wynn Resorts‚ Limited mission statement is: “Wynn resorts strive to be the leading provider and choice of elite‚ Luxurious casino and resort experiences worldwide.” (Mathlouthi‚ “Wynn Resorts”) Wynn resorts utmost essential operational strength is the founder himself‚ Steve Wynn. Mr. Wynn has over thirty years of experience in Las Vegas. His prime connections‚ alliances and expertise within the industry that he holds‚ cannot be easily replaced
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Quickly turning the corner‚ I strode down the alleyway and escaped the pandemonium of the city. The alley was dark and had an eerie look. Old vines climbed up the sides of tall apartment buildings and trash was strewn across the ground. I looked to the ground and saw a dated coca-cola bottle whose label was half gone and the glass was almost stained black. Slowly I bent down and picked up the bottle and began weighing it my hand and looking it over. Still capped and full but it did not seem to be
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Coral Divers Resort Case Analysis SGMA 571: Strategic Management Name: Godpower Agugharam Student #: 10101469 Strategic Recommendation: What do you advise Coral Divers to do? Core divers Resort (CDR) should focus on making their current business operation more efficient by keeping an eye on operating costs and partnering with adventure resorts for customers who wants adventure diving. The company financials cannot support any expansion for family oriented resort with the company being
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1.Executive Summary This plan will detail aspects that an Inn must use in order keep proper functionalitywhile still making a profit. We will also touch on customer wants and demands andwhat they feel should be included into ax experience at a hotel and water park.Some factors to look at are: A new appearance: The website is being redone in order to attract most customers A support and e-mail function will be added to receive customerfeedback A redesigned interior may be in order Better environment
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Case Analysis: Halina Mountain Resort (B) Time Context September 1981 Abstract ▪ Halina Mountain Resort‚ a family owned business‚ had been picking up during 1980 though it suffered a net loss of P335‚ 499.69 as shown in the financial performance of Blue Heights Realty and Development Corporation. ▪ Halina Mountain Resort is manage by Jun Herrera‚ son of the owner Victor Herrera together with his cousin Benjamin Estacio that acts as resort manager. ▪ Majority of the 32
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of the Situation The Bellagio was one of 23 properties of MGM MIRAGE‚ one of the world’s leading hotel and gaming companies. Located in the heart of Las Vegas‚ The Bellagio was widely recognized as one of the premiere casino resorts in the world. Richly decorated‚ the resort featured a conservancy filled with unique botanical displays‚ and eight-acre lake featuring over 1‚000 fountains that performed a choreographed ballet of water‚ music‚ and lights‚ top-notch amenities and entertainment options
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Executive Summary We are Grande Papagayo Resort located in Papagayo peninsula‚ Costa Rica. Grande Papagayo Resort is one of the economic forces for the state forming a large part of the tourism industry and a valuable recreational resource for the communities in Costa Rica and worldwide. This marketing plan aims to review and enhance the overall position of Grande Papagayo Resort in the market in the future by studying our competitors‚ performing Situational and Environmental analysis‚ implementing
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Chong From The Comfy BaanPayai Resort LEAD PARAGRAPH BaanPayai Resort is in Pak Chong‚ a district of the Thai province of Nakhon Ratchasima. Also known as Khorat‚ Nakhon Ratchasima is in the Isan region of the country. It is Thailand’s largest province. Known for its abundance of natural treasures‚ interesting towns and cities‚ and places of historical interest‚ Pak Chong provides easy access to several of the province’s excellent attractions. And BaanPayai Resort is a comfortable base from which
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Walt Disney Co. faced the challenge of building a theme park in Europe. Disney ’s mode of entry in Japan had been licensing. However‚ the firm chose direct investment in its European theme park‚ owning 49% with the remaining 51% held publicly. Besides the mode of entry‚ another important element in Disney ’s decision was exactly where in Europe to locate. There are many factors in the site selection decision‚ and a company carefully must define and evaluate the criteria for choosing a location.
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