A. Profession in Cruise Line Industry Living and working on a cruise ship is for many people an unique experience‚ fulfilling a life-long dream to travel and meet new people. The job best suits adventurous people‚ who are willing to work hard and who strive for perfection. Compared to other industries‚ cruise lines have a much higher employee turnover rate. Many people consider cruise line jobs as life-long careers‚ change ships or cruise companies‚ go on holiday‚ or simply return to a job on
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themes in The Odyssey‚ but the most prominent theme Homer portrays in his epic poem is hospitality or Xenia. The act of Xenia was perhaps the most important Greek custom out of all because you see it being performed time and time again throughout Odysseus’ journey home. The Odyssey was about the twenty year long journey of King Odysseus return to Ithaca from battling in the Trojan War. The theme of hospitality is present not only while Odysseus is travelling from city to city‚ but also at his home
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Market segmentation in hospitality research: no longer a sequential process John T. Bowen William F. Harrah College of Hotel Administration‚ University of Nevada‚ Las Vegas‚ USA Explores development in market segmentation relating to hospitality and tourism research published between 1990 and 1998. The literature is divided into three sections: segmenting a market; market targeting and marketing positioning. Identifies new areas for research‚ deeper examination of segments‚ identification of difference
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Reducing Employee Turnover in Hospitality Introduction High level of employee turnover continues to be the most serious challenge in the hospitality industry (Hinkin & Tracey‚ 2000; Wasmuth & Davis‚ 1983). The hospitality industry has an exceptionally high turnover rate compared to other industries. * Definition of employee turnover Price (1977) defined employee turnover as “the ratio of the number of organization members who have left during the period being considered divided by
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downturn it was predicted that India and China would not be affected as much and hospitality industry in particular would undergo minor changes. Besides this Khanna‚ 2008 outlined that lack of infrastructure in India would not be sufficient enough to sustain growth of hospitality industry. However the argument can be ruled out as a number of private organization both national and international are investing into Indian hospitality sector. This can be said as Carlson group of hotels are planning to open 50
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ASSESSMENT COVER PAGE Name: Student Number: Subject: Introduction to Hospitality‚ Tourism and Events. Code: MGT102 Lecturer: Trish Powers Assignment Name: Research Report Due Date: 2012 Table of Contents 1. 1. Executive Summary The purpose of this report is to identify the fundamental characteristics of the Hospitality‚ Tourism and Event industries‚ their focus on customer service and satisfaction‚ how they converge and how they have relied
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Application for the post of first commies chef. Dear Sir / Madam‚ I have successfully completed my diploma in Food Preparation and Culinary Arts from “Tommy Miah’s Hospitality Management Institute”. Now I am prepared to initiate my professional carrier in Food preparation and Culinary Arts. I hope that I am able to work in your industry because I have working experience in hotel management field. I am simple‚ honest and hard worker and also can work under pressure. I am always sincere about my responsibility
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Skills and Competencies Needed for the Hong Kong Hotel Industry: The Perspective of the Hotel Human Resources Manager Benny Chan Marianne Coleman ABSTRACT. The tourism industry is one of the main sources of income to Hong Kong. If qualified employees provide better service‚ Hong Kong can potentially attract even more visitors. The training of new recruits and existing staff is therefore vital‚ but views on the value and the type of training vary amongst the stakeholders. This study of
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Laurenthia Sherly Hospitality Study Report Class: 1-9 [1081 words] Table of Contents Introduction Nowadays‚ the condition of our earth is no further the same as it was a few years back. The earth has been going through a lot of changes due to this unpleasant matter called global warming. Global warming affects the climate quite badly and creates some problems to environment that spread rapidly. These changes of our precious earth slowly attract people ’s attention to
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knowledge. The systematic gathering and dissemination of knowledge requires information technology. However‚ the use of technology in the hotel industry is not widespread and its assimilation is expected to be slow‚ due to two barriers: (a) The gap between management’s business needs and technology understanding is the leading reason why the lodging industry is lagging behind others in using technology as a strategic weapon. (b) Technology buyers [hotels] are uncertain about the effectiveness of technology
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