SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 3.1 Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively
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spirituality with connection between the body‚ soul and mind (Narayanasamy‚ 2007)‚ while others may identify the physical environment‚ past times or music as part of their spirituality (Paley‚ 2008). In palliative care‚ spirituality has been identified as key component in patient care (Puchalski 2012). Patients in this setting may explore the concept of spirituality to search for understanding in their lives or to instil faith‚ during these difficult times (Blaber et al. 2015). Often‚ spirituality
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Unit 14 – physiological disorders P1 P2 P3 Explain the nature of two named physiological disorders Explain the signs and symptoms Describe the investigations that are carried out to enable the diagnosis. The two physiological disorders I will be talking about in this assignment is hypertension and Diabetes. Pulmonary hypertension Pulmonary hypertension is a lung disorder. The arteries that carry blood from the heart to the lungs become narrowed‚ making it very hard for the blood to
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people have a positive approach‚ work can be done more efficiently where information shared and ideas widely expressed. If a team is working well together and communicating well it will be beneficial to the service users as they get a higher standard of care. Negative communication within a work setting can affect how a team deliver their services. Information is not shared correctly‚ problems that arise may be missed through lack of communication with colleagues. If a team is not communicating well
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The sick is 1) exempt from normal social roles- needs a doctor’s approval‚ 2) not responsible for his or her condition‚ 3) should try to get well‚ and 4) should seek help from their physician. The sick role gives expectations of the doctor patient relationship. It becomes the doctor’s job
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The feeling that people are ‘claiming’ to be relaxed is more likely to be relief from their craving or withdrawal symptoms. Exercise: People exercise for many reasons; to lose/maintain weight‚ to tone‚ for the feeling of adrenaline and for the health benefits. Heart disease and strokes‚ high blood pressure‚ noninsulin-dependent diabetes‚ obesity‚ back pain and osteoporosis can be protected if regular exercise is maintained and can improve your mood and help you to better manage stress. Eating
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giving a couple of examples that could be used within the Care Home environment. There are 6 main forms of communication that I will explain and give examples of. Electronic communication:- Telephone –Definition: A telephone is a system used to send speech over distances. So you can talk to someone in Japan while in England using a telephone which works as a transmitter and a receiver. There are many ways you could use a telephone in the care home‚ e.g. as one of the elderly people could be ill one
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practice is a process by which you: stop and think about your practice‚ consciously analyse your decision making and draw on theory and relate it to what you do in practice.” (Csp.org.uk‚ 2014). Reflective practice allows us to evaluate how we provide care and to learn from both good and bad outcomes. It is important to be open‚ honest and critical when reflecting on our work. A diary may be utilised to help you reflect by yourself or you may find it beneficial to work with a colleague working through
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BTEC National Socio economic aspects of health & social care There are different definitions of health and it can be viewed in a number of ways. Negative definitions of health This is when people decide if they are ill or not by the things that may influence them to think so. Negative definitions of health are basically when you use a negative tone to tell what side of health you consider yourself in this case a negative health‚ example ‘I have a hard time breathing therefore I am
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INTRODUCTION TO CASE STUDY OF LAYLA BROWN A nine year old girl‚ named Layla Brown‚ attends Lesterwood Primary School‚ in a small rural town approximately 100 km from the nearest city. Layla is a pleasant child who enjoys spending time with family‚ friends‚ peers and teachers. Unfortunately‚ Layla struggles academically and her challenges include not being able to write legibly‚ she struggles to keep up with her peers‚ she struggles to colour within the lines and misses many milestones at school.
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