Thus‚ Basel III was designed to address the weaknesses of the past crisis and to make the banking sector much stronger and efficient enough to face any crisis. The major thrust area of Basel III is improvement of quantity and quality of capital of banks‚ with stronger supervision‚ risk management and disclosure standards. These measures aim to 1. Improve the banking sector’s ability to absorb shocks arising from financial and economic stress. 2. Improve risk management and governance. 3. Strengthen
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PREPARED BY: HARYANTI HUSSEN (2009476958) BBA (HONS) FINANCE PREPARED FOR: PM MOHD ZAKI B. ZAKARIA TABLE OF CONTENT CHAPTER 1: INTRODUCTION 1.0 Background 1 1.1 Overview of CIMB Bank 2 1.2 Problem Statement 4 1.3 Research Objectives 4 1.4 Scope of the study 5 1.5 Limitation of the study 5 1.6 Significance of the study 6 1.7 Definition of term 7 CHAPTER 2: LITERATURE REVIEW
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world centers. The report analyses internal environment of the company and relatioships among particular aspects which influence the company‚ e.g. organizational structure‚ culture‚ marketing strategy‚ CSR‚ HRM and the Internal Control Policy of the bank. Firstly‚ the report explores the relationship between the company’s organizational structure and its organizational goals. These days internet banking is very important for society as it
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International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
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The Emerald Research Register for this journal is available at www.emeraldinsight.com/researchregister The current issue and full text archive of this journal is available at www.emeraldinsight.com/1469-1930.htm Top management teams’ social capital in Taiwan The impact on firm value in an emerging economy Chaur-Shiuh Young Department of Accounting‚ National Chung Cheng University‚ Min-Hsiung‚ Taiwan‚ ROC Abstract Purpose – The paper aims to examine the contributions of top management teams’
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business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or surpassed. A typical example of this type of model is: quality of product or service leads to customer satisfaction‚ which leads to customer loyalty‚ which leads to profitability. Contents [hide] 1 The service quality model 2 Expanded models 3 Data collection 4 See also 5 Notes 6 References
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Introduction Macquarie Bank has been recognised as one of the most prestigious banks in Australia and around the world. Macquarie was established in Australia in 1969‚ it began operations in Sydney in January 1970 with only three staff. Macquarie Bank first opened its doors for business on 1 March 1985 with a retail branch in Sydney. Today‚ Macquarie Bank operates in a range of investment banking‚ commercial banking and selected retail financial services markets both in Australia and overseas
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A study of customer satisfaction with life insurance in Chandigarh tricity. Ads by Google HDFC Life Term Insurance 1 Cr. Life Cover@just रु 24/day. No Medicals upto 75L Cover* Buy Now www.buyhdfcslonline.com Abstract: Over the last few years‚ developments in the insurance sector have resulted in a paradigm shift in the way the business is conducted. Customer servicing today has become the focal point of insurance companies. However‚ there is absolutely no exaggeration in mentioning that the amount
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STUDY ON CUSTOMER LOYALTY ON STAINLESS STEEL WITH REFERENCE TO SALEM STEEL PLANT Customer loyalty can be defines as “customer behavior characterized by a positive buying pattern during an extended period (measured by means of repeat purchase‚ frequency of purchase‚ wallet share or other indicators) and driven by a positive attitude towards the company and its products or services” (Looy‚ Gemmel & Dierdonck‚ 2003). Statement of the problem: To Study on Customer Loyalty no
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differences in perception o f customers with respect to services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started
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