changing customer needs. Customers nowadays are becoming more and more demanding than they used to be‚ because of the improved economical situation‚ the pursuit of better lifestyle‚ etc. Take Pizza Hut as an example from the catering industry; see how its flexibility helps it outperforming its competitors. Look at the menu‚ we can always find it keeps updating every month: with new choice of pizza displaying on the first page; this is to refresh and impress the customers that Pizza Hut always
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INTRODUCTION In the land of tandoori rotis and masala dosas‚ does Italian food have any place? Yes‚ says the statistics. The pizza industry is really sizzling with hectic activity. The 150 Cr industry growing at an annual rate of 50% is expanding at a frantic pace. Organized food service is characterized by a chain of outlets using a uniform brand identity across all outlets‚ centralized procurement of supplies‚ focus on quality‚ standardization and safety from supplier’s uniformity
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Organisational Structure of Pizza Hut - February 5th‚ 2011 Pizza Hut (corporately known as Pizza Hut‚ Inc.) is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes including pasta‚ buffalo wings‚ breadsticks‚ and garlic bread. Pizza Hut is a subsidiary of Yum! Brands‚ Inc. (the world’s largest restaurant company[2]) with approximately 34‚000 restaurants‚ delivery/carry-out locations‚ and kiosks in 100 countries. President Charles
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Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to their customers bring an opportunity for the competitors to steal these customers. Same rule applies in banking
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PIZZA HUT IN BRAZIL Question 2 1. Should Pizza Hut put more of its efforts in expanding in Brazil or somewhere in South East Asia? Why? 1.1 We shall respond to this question through a high level analysis of Pizza Hut’s respective business environment in Brazil and in South East Asia. 1.2 The business environment is the aggregate of all conditions‚ events‚ and influences that affect a company’s operations. It includes customers‚ competitors‚ stakeholders‚ suppliers‚ industry trends‚ regulations
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Pizza Pizza is an oven-baked‚ flat‚ generally round bread that is usually covered with tomatoes or a tomato-based sauce and often mozzarella cheese‚ with other toppings added according to region‚ culture or personal preference. Pizza has a long‚ complex and uncertain history that often inspires heated debate. Pizza as we know it today began in Naples in the Campania region Italy but the exact sequence through the many flavored flatbreads of the ancient and medieval Mediterranean to the dish we
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Effective Supply Chain Management (Movahedi et al.‚ 2009‚ defining supply chain management‚ evolution of supply chain studies Lambert‚ 2008) mentioned by Cooper et. al.‚ 1997 Enclyclopedia of e-commerce (2009)‚ definition of supply chain management 2007 – Springer; J Oleskow‚ M Fertsch‚ P Golinska‚ data mining as the efficient tool for the effective supply chain integration LIU.‚F; study and explore the supply chain base on CRM‚ 10 Mar 2011 Tseng‚ D. S.‚ Cox‚ E.‚ Plane‚ M. B. and Hla‚ K. M. (2001)
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Domino’s‚ Pizza Hut use delivery and dine-ins to whet the taste buds of demanding Indians A pizza for most of its consumers is a round‚ flat piece of hand-tossed dough topped up with sauces‚ cheese and meats (or veggies). And the marketers of Domino’s and Pizza Hut in India will tell you that although their pizzas sell like hot cakes‚ differentiating one brand from the other is not quite a piece of pastry. "As the ability to change consumer tastes is extremely limiting‚ we have no choice but
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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Capital Budgeting 1. Barbarian Pizza is analyzing the prospect of purchasing an additional fire brick oven. The oven costs $200‚000 and would be depreciated (straight-line to a salvage value of $120‚000 in 10 years. The extra oven would increase annual revenues by $120‚000 and annual operating expenses by $90‚000. Barbarian’s marginal tax rate is 25%. a. What would be the initial‚ operating‚ and terminal cash flows generated by the new oven? b. What is the payback period for the
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