CARIBBEAN EXAMINATIONS COUNCIL Caribbean Secondary Education Certificate® CSEC® OFFICE ADMINISTRATION SYLLABUS Effective for examinations from May-June 2014 CXC 09/G/SYLL 12 Published by the Caribbean Examinations Council All rights reserved. No part of this publication may be reproduced‚ stored in a retrieval system‚ or transmitted in any form‚ or by any means electronic‚ photocopying‚ recording or otherwise without prior permission of the author or publisher. Correspondence
Premium Management Human resource management
Hill framework for Operations Strategy Formulation Hill (2005) provides an iterative framework that links together the corporate objectives; which provide the organizational direction‚ the marketing strategy; which defines how the organization will compete in its chosen markets‚ and the operations strategy; which provides capability to compete in those markets. The framework consists of five steps: 1. Define corporate objectives 2. Determine marketing strategies to meet these objectives
Premium Marketing Organization Marketing plan
Assignment 1: LensCrafters Case Study Lou-Ann Alves-Rose Professor: Dr. Katherine Hyatt BUS430 - Operations Management 7/28/2013 1. Evaluate LensCrafters operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability. LensCrafters is an optical chain founded in 1983 by Dean Butler to provide a better experience to customers. Butler had a simple vision that you could walk into his store needing a new pair of glasses and walk out
Premium Customer service Management Customer
1.12. Pizza Hut Pizza Hut is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes including pasta‚ buffalo wings‚ breadsticks‚ and garlic bread. Pizza Hut is a subsidiary of Yum! Brands‚ Inc. (the world’s largest restaurant company) with approximately 34‚000 restaurants‚ delivery/carry-out locations‚ and kiosks in 100 countries. Pizza Hut is split into several different restaurant formats; the original family-style dine-in locations;
Premium Pizza Hut
Production/Operation concerns when implementing strategies Introduction In the growing global competition‚ the productivity is the key for the survival of any business organization. Among different functions in an organization‚ production/operations function is a vital function which does the job of value addition to product/service‚ respectively. Maximizing the value addition automatically results in productivity improvement. This can be done starting from the stage of product development and
Premium Strategic management New product development
108 Emergency Service Shaishav Jogani (PC-17) Mitul Thekdi (QA-10) About 108 A centralized emergency management system exists in most developed countries which helps in saving lives on a day to day basis. India lags far behind its western counterparts in terms of emergency services. Vision of 108 Respond to 30 million emergencies and save 1 million lives annually and Deliver services at global standards through Leadership‚ Innovation‚ Technology‚ Research and Training. GVK Emergency
Premium Emergency service Emergency medical services States and territories of India
An essay on pizza I shall now enrich your life by sharing with you about pizza. Advancments in pizza can be linked to many areas. Given that its influence pervades our society‚ pizza is featuring more and more in the ideals of the young and upwardly mobile. The juxtapositioning of pizza with fundamental economic‚ social and political strategic conflict draws criticism from the aristocracy‚ obviously. Relax‚ sit back and gasp as I display the rich tapestries of pizza. Social Factors Interweaving
Premium English-language films Irony Nuclear weapon
Operations strategy provides a plan that specifies policies that use organizational resources. This strategy focuses on specific capabilities that give businesses their competitive edge. Home Depot’s goal is to provide the highest level of service‚ a wide selection of products‚ and the most competitive prices to their consumers. Their competitive strategy and leadership approach supports all aspects of the company’s mission and business plan. Home Depot uses four competitive variables of cost‚ time
Premium Marketing Management Customer
The objective of this paper is to analyze and evaluate the operations strategy of Zara. To do this‚ it will be used the operation strategy matrix‚ that defines on the vertical side the performance objectives of the company and on the horizontal side the different areas in which decisions can be made. The intersection of both will show which the critical areas of Zara’s operations are. In order to reach a deep level of analysis‚ it is very important the task of defining both the performance objectives
Premium Design Distribution Decision making
Page: 1 2 1. Question : (TCO 4) The Dulac Box plant produces 400 cypress packing boxes in on two-person assembly line during a 10-hour shift. What is the labor productivity of this assembly line? Student Answer: 20 boxes/labor hour 25 boxes/labor hour 50 boxes/labor hour 250 boxes/labor hour 500 boxes/labor hour Instructor Explanation: 400 boxes/(10 hours x 2 people) = 400 boxes/20 labor hours = 20 boxes/labor hour (Formula 1.1‚ Chapter
Premium Management Strategic management SWOT analysis