Quality Management (Basic Concepts) 1) What Is Quality? The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied — ASQ (American Society for Quality) needs. 1. 2. 3. 4. 5. 6. 7. 8. Performance Reliability Durability Serviceability Aesthetics Features Perceived Quality Conformance to Standards Will the product do the intended job? How often does the product fail? How long does the product last? How easy is it to repair the product
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Ben and Jerry’s ice cream has been in business since 1978. It began with Ben Cohen & Jerry Greenfield and a combined life savings of $8‚000. These two young men had a vision and were able to develop into one of the most successful ice cream businesses in America. Most importantly‚ they have employee’s that genuinely enjoy working for the company and are motivated to go to work. How does this company do it? This essay will explore how Ben and Jerry’s motivate its employees by having values and
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Introduction: Nokia Morph | | Manufacturer | Nokia | Available | Concept | Operating system | Proprietary | Input | "Nanograss" solar recharging | Physical size | Variable | Form factor | Flexible | The Nokia Morph is a concept mobile phone created by Finnish company Nokia. The concept‚ which was unveiled on February 25‚ 2008 at The Museum Of Modern Art in New York City‚ was the product of a joint study into the future of mobile phones by the Nokia Research Center and the University
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Change for good With over 1.3 billion customers using Nokia devices‚ we’re in a unique position to effect positive environmental and social change around the world. For us‚ sustainability isn’t merely an exercise in damage limitation – it’s an opportunity to make a real difference‚ both to people and to our planet. Caring for the environment Climate change‚ energy and resource use are some of the biggest challenges facing the world today. From natural disasters to food security to rising sea levels
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Unethical conduct of Nokia In recent months‚ Nokia releases a video to demonstrate the most advanced camera phone technology-PureView camera. It is a centerpiece of the new Nokia smart phone-Lumia 920. The company used what appears to be professional video equipment to produce misleading demonstration videos. In the video‚ there is a glimpse of the camera that is actually shooting the scene in the reflection of a trailer. It revealed that a professional camera crew using a camera
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rise and fall of Nokia Nokia represent the level of manufacturing industry of Finland in the IT area. Several types of Nokia mobile helped Nokia to open up the market. Back to the old days‚ when Motorola is know as mobile gangster‚ Nokia introduced a clear sound‚ smart appearance‚ with large proportion of screen and scrolling text menu mobile phone‚ which had unprecedented sales‚ at the same time whole world remembered the name “NOKIA”. From1992‚ Nokia introduced their
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electronics like Samsung‚ LG‚ Sony-Ericsson and Motorola‚ Nokia really rules the mobile phone market all over the world with nearly 40% of the market share with no close competitors. Nokia is certainly the king when it comes to brand value‚ service and experience. The Finnish mobile giant is clearly No. 1 choice in South East Asia including India and China. How they could reach the top position? Let’s find out. 1. Call Quality Nokia is known for its circuitry to handle the RF Reception and
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Introduction: Nokia is a world leader in mobile phone industry‚ but its market share has recently been diminished by tough competition in the smart phone market. It targeted rural markets with mobile phones that are affordable and‚ the mobile phones were not only for the communication but also for varied purposes like torch light‚ radio etc. Farmers use it during nights as a torch light. Nokia was able to fully penetrate and conquer the still untapped rural mobile phone market. Nokia plans to conquer
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Nokia Microsoft alliance LONDON – Feb. 11‚ 2011 – Nokia and Microsoft today announced plans to form a broad strategic partnership that would use their complementary strengths and expertise to create a new global mobile ecosystem. Nokia and Microsoft intend to jointly create market-leading mobile products and services designed to offer consumers‚ operators and developers unrivalled choice and opportunity. As each company would focus on its core competencies‚ the partnership would create the opportunity
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Nokia SWOT Analysis Strengths Strong brand image is Nokia’s core asset. The company continues to strengthen its brand equity through various marketing campaigns. Nokia’s brand was the fifth most valued brand in the world according to the top 100 best brands list compiled by InterBrand in 2009‚ and was the only mobile phone manufacturer in the top 10 best brands list. A strong and highly visible brand enables the company to command a premium for its products and differentiate itself from competitors
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