On “CRM practices in Retail Sector” Submitted to: Prof. Sushil Chaurasia Tolani Institute of Management Studies Submitted by: Neha Das Retail sector is one of India’s fastest growing sectors with a 5% compounded annual growth rate. Retail is India’s largest industry. It accounts for over 10% of the India’s GDP and around 8% of the employment. Driven by changing lifestyles‚ strong income growth and favorable demographic patterns‚ Indian retail is expected to grow 25%
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Role of CRM in Retail CRM has been defined as a process; as a strategy‚ a philosophy‚ a capability‚ or as a technological tool .However‚ CRM is definitely more than just technology. While technology is a key enabler‚ it is only a means to the end and most authors view CRM as a combination of strategy and information systems focusing company’s attention on customers in order to serve them better (Chan‚ 2005). CRM is considered to unite the potential of relationship marketing strategies and
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.........23 Section 4: Retail Market Analysis and Demand Estimate............................................31 4A: Retail Market Analysis.............................................................................................. 31 4B: Retail Demand Analysis............................................................................................ 32 Retail Demand Generated by Residents........................................................................ 37 Retail Demand Generated by Office
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PAKISTAN RETAIL SECTOR: Pakistan retail sector was worth $40 Billion dollars in fiscal year 2012‚ and has been growing at 5.3% in real (inflation adjusted) terms for the past five years. PHARMACEUTICAL INDUSTRY: MNCs have a 53% share in pharmaceutical market. Where as the remaining 47% share is among the local companies. There are total 600 licensed companies in the country. According to the data‚ GSK tops the list among MNCs with a share of 11.59%. Where as‚ Getz pharmacheuticals tops the list
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Abstract The current economic environment‚ shifting consumer preferences‚ and technology advances have aggressively increased competition in the Retail Industry. Companies have been forced to reevaluate strategies‚ appearance‚ and overall brand to stay competitive. This paper aims to evaluate reasons companies choose to rebrand‚ the process of rebranding‚ and the impact it has on the company. The author presents JC Penney and its failed attempts in rebranding. The paper examines the rebranding
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[pic] Retail Loss Prevention: Doing more with Analytics February 2009 DRAFT Abstract T he retail industry is in the middle of an unprecedented economic crisis. All retailers are trying to figure out how to cut costs‚ retain customers‚ conserve cash and more importantly stay in business. Recently‚ the National Retail Federation (NRF) polled readers of its SmartBrief asking them what was on top of their mind. Loss Prevention (LP) came in second only to the overall economy! It is no surprise
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Zimbabwe Retail Sector: A look at some of the challenges presented by good economy growth. By Girland Chibaya A recent Economic Report for Africa mentioned that Zimbabwe is now ranked among the top 10 economic performers in Africa. While this is good news‚ what does this mean especially to those South African retail companies that are looking into investing in the country. A recent trend has shown that most retailers are starting to pay more attention to store growth to both South Africa and Sub-Saharan
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Pre-Feasibility Study FOOTWEAR RETAIL OUTLET (Ladies and Children) Small and Medium Enterprises Development Authority Government of Pakistan www.smeda.org.pk HEAD OFFICE 6th Floor LDA Plaza Egerton Road‚ Lahore Tel (042)111 111 456‚ Fax: (042) 36304926-7 helpdesk@smeda.org.pk REGIONAL OFFICE REGIONAL OFFICE REGIONAL OFFICE REGIONAL OFFICE PUNJAB SINDH KHYBER PAKTUNKHWA BALOCHISTAN 8th Floor LDA Plaza‚ Egerton Road‚ Lahore. Tel: (042) 111 111 456‚ Fax: (042) 36370474 helpdesk.punjab@smeda
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_______________________________________________________________ _______________________________________________________________ Report Information from ProQuest 04 December 2013 07:54 Created by My Research account: IVANGALHISPO (Ivan Galhispo) _______________________________________________________________ 04 December 2013 ProQuest Table of contents 1. The temporary store: a new marketing tool for fashion brands................................................................
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Project report On “Types of Industrial and Retail finance” ACKNOWLEDGMENT I would like to express my gratitude toward ‘Syndicate Bank’ for giving me the opportunity to work with them. I would like to thanks the entire staff of Syndicate Bank‚ Regional office‚ Bhopal for their Co- operation during summer training which helped in the learning experience being enjoyable and fruitful. I shoulder
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