AN ORGANIZATION STUDY AT SARATHY MOTORS‚ KOLLAM A report submitted in partial fulfillment of requirement for the award of degree of Master of Business Administration (CSS) of Kerala University Submitted by ASWIN M (Register No: 1105612) Under the guidance of Faculty guide Project guide Mrs. ANJU MURALEEDARAN Mrs. DEEPA M Institute of Management of Kerala University of Kerala Kundara September
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Jane Doe July 18‚ 2010 ACC300 Prepare responses to Questions 1 & 4‚ and Coach Problems CP 2-1 from Ch. 2 of Fundamentals of Financial Accounting. Lester’s Home Healthcare Services (LHHS) was organized on January 1‚ 2005‚ by four friends. Each organizer invested $10‚000 in the company and‚ in turn‚ was issued 8‚000 shares of stock. To date‚ they are the only stockholders. During the first month (January 2005)‚ the company had the following six events: a. Collected
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LEARNING AND DEVELOPMENT Social Service Learning and Development division provides a range of learning and development opportunities which includes developing your competency and pursuing your interest by being a part of interest groups where you are able to learn from the peers and establish more bonds through such industry networks. Additionally‚ this division provides a series of talks and seminars conducted by both local and international in varied areas related to the sector. Recently‚ the learning
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1. Customer Service Encounter 1.1 Service Encounter I went to an OPPO outlet to get several phone covers of different phone models. When I entered the store‚ I was approached immediately by a staff with a smile. She inquired if I needed help with anything. I told her the models of the phone covers I need while maintaining eye contact with me. She then took the covers and passed it to me promptly. I went home after the purchase and realised I got the wrong phone case of one phone model. I went back
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Northern Virgina Family Service (NVFS) is a nonprofit organization providing social services to individuals and families in need. The organization has a history of community service and was originally founded in Alexandria‚ Virginia in 1924. From the simple beginnings of providing food‚ coats for children‚ and coal for heating‚ NVFS has grown into an organization with 15 locations in Arlington‚ Fairfax‚ Loudoun‚ and Prince William Counties‚ and in the city of Alexandria. Commensurate with the
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To: All Human Service Workers From: Date: Subject: Tarasoff vs. Regents of the University of California The ruling in the case of Tarasoff vs. Regents of the University of California‚ states we must alert those who may come into contact with danger. We have a duty to protect others and must follow the ethical codes if possible. Our ethical decision making must protect the client as well as others who may be in potential danger. Ethical Decision Making Human service professionals must
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is the marketing impact of a well-designed service guarantee? A well-designed service guarantee can bring a positive marketing impact. Obviously‚ it can increase current customer’s satisfaction and build a long-term relationship with them. It also can attract new potential customers with a good name in the special field or industry. Evaluate the design of Accellion’s guarantee shown in Exhibit 1. How effective will it be in communicating service excellence to potential and current customers
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I was pleased to learn you were recruiting for the Bilingual Client Services Counselor position. Joining the Doorways family just a few months ago has been very fulfilling and has sparked my drive and interest to want to broaden the meaningful work I have been doing at Revive. I am dedicated and enjoy the rewarding work I am able to do in my current position as the Bilingual Victim Advocate and believe I can help continue to further help HomeStart families. Although I am relatively “new” to Doorways
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USAA.COM COMPANY INTRODUCTION United Services Automobile Association (USAA) provides a full range of highly competitive financial products and services to the military and their families. USAA was initially founded in 1922 by twenty-five United States military officers who decided to ensure each other’s vehicles. Since then it has grown and expanded into one of the leading financial services companies. USAA’s mission today is “to facilitate the financial security of its members‚ associates‚ and
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In a recent Information Management lecture we went through the case of iPremier (read the full case) which is a popular case study from Harvard Business School. It was a made up case but the recent high profile hacking stories (such as Gawker) show that companies are not taking security seriously. The background is that iPremier suffered a DOS attack in the middle of the night which caused chaos in the company. After an hour the attack stopped and the company went back to business as normal. Two
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