1.1 Define the term ’duty of care’ Duty of care is a responsibility to put the safety and interest of service users first‚ ensuring that they are treated with dignity and respect. 1.2 Describe how the duty of care affects own work role Knowing your duty of care and the importance of practicing it‚ gives you a clear guide on how you should behave at work and how you must consider those you work with. Your duty of care is closely linked to protection and safeguarding. You have to keep the service
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5425 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own area of work The regulations that govern our company are Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009 which are implemented by CQC. Specifically Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 relates to complaints. Paramount has
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1 Unit SHC 34: Principles for implementing duty of care in health‚ social care or children’s and young people’s settings Understand how duty of care contributes to safe practice Explain what it means to have a duty of care in own work role SHC 34 1.1 Having a “duty of care” means it is my responsibility to provide care and support to individuals within the policies and procedures and agreed ways of working as set out by my employer and within the law. It is about avoiding injury and abuse from
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Unit 4 (L3) Principles of implementing duty of care Workplace: Sutton Lodge Student name: Emma Hardwick Date: Feb 2015 Unit 4- Principles for implementing duty of care Outcome 1: Understanding how duty of care contributes to safe practice Outcome 2: Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care. Outcome 3: Know how to respond to complaints Outcome 1: (Knowledge) 1. Explain what it means
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Indexed as: Silber (c.o.b. Stacey’s Furniture World) v. British Columbia Television Broadcasting System Ltd. Between Arnold Silber‚ and Value Industries Ltd.‚ carrying on business as Stacey’s Furniture World‚ plaintiffs‚ and British Columbia Television Broadcasting System Ltd.‚ Dale Hicks and Ken Chu‚ defendants [1985] B.C.J. No. 3012 [1986] 2 W.W.R. 609 69 B.C.L.R. 34 Vancouver Registry No. C812859 British Columbia Supreme Court Vancouver‚ British Columbia Lysyk J. Heard: November
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SECTION 2: SUPPORT IMPLEMENTATION OF CUSTOMER SERVICE STRATEGIES Activity 4 19/05/2015 04:44PM 1 What level of customer service do you think you should receive from your internal suppliers? Explain why you think this and how high levels of internal customer service will impact on the service provided to external customers. From my internal suppliers I should recieve the same customer service that I should give to customers. I think that it should be like this because they should give me the attention
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Phillip Fry Debuts Bad Faith Investigative and Reporting Service To Help Bad Faith Victims Phillip Fry announces his new service to investigate and report bad faith dealings by insurance companies‚ landlords‚ employers‚ retailers‚ franchisors‚ and other companies and governmental agencies and personnel that intentionally take advantage of their insured parties‚ tenants‚ employees‚ customers‚ franchisees‚ and citizens. Montrose‚ MI‚ September 23‚ 2015 -- Phillip Fry is an investigative reporter who
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CJ345: UNIT 7 INTERNAL DISCIPLINE Confidential & Proprietary • Internal Kaplan Use Only. SEMINAR CJ345 Dealing With Misconduct • In this week’s Seminar‚ we will discuss how a supervisor can best deal with misconduct by their subordinates. - To prepare for the Seminar‚ please read Chapter 11: Internal Discipline - A System of Accountability in Effective Police Supervision. Confidential & Proprietary • Internal Kaplan Use Only. POLICE WORK CJ345 •Complex human enterprise •Serve & protect community
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Good Action/Good Person I consider a good action to be something that helps others and is unselfish. Within the last year I have helped my Grandma through her cancer treatments. I believe that this is a good action because it was helping my Grandma in a time of need when she needed an extra hand. I took time out of my school schedule in order to help her get to and from the treatments‚ helped her around the house and visited with her giving moral support. I would get up early and drive her to the
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Hurrah Airlines Customer Service improvement report Summary Customer Service Department has received complaints regarding services‚ systems and conditions of Hurrah Airlines. The aim of this report is to summarize weak spots in Hurrah Airlines’ customer service and to make recommendations to its improvement with minimum costs. Introduction This report will include: a short summary of the most frequent complaints regarding Hurrah Airlines’ services; recommendations for an improvement of customer
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