Consumer Protection Act 1986 (COPRA) Objectives: 1. To protect the interest of the consumer. 2. To protect consumer against unfair trade practices. 3. To set up consumer protection council at the central and state government. 4. To provide speedy and simple redressed to consumer disputes by giving relief and compensation to consumer. 5. To protect the rights of consumers such as: a) The right to be protected against marketing of goods and services which are hazardous to
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Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible‚ through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation
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| Unit 7 Assignment | PA110: Civil Litigation | | Leah Heskett | 6/3/2013 | | IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS JUSTIN WILLIAM KING‚ ) ) Plaintiff. ) ) Civil Action No. 11-CIV-012345 ) v. ) ) ANHEUSER-BUSCH COMPANIES‚ INC. ) Judge Julie James ) Defendant. ) ___________________________ _________) REQUESTS FOR PRODCUTION OF DOCUMENTS To: Plaintiff Justin King and his
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* Firstly‚ Secondly‚ Next‚ Finally = đầu tiên‚ thứ hai‚ tiếp đến‚ cuối cùng * As can clearly be seen from this example‚ … = ví dụ này cho thấy * It is clear that… = ….. là rất rõ ràng * Thus‚ therefore = do đó‚ bởi vậy * However‚ nevertheless = tuy nhiên * On one hand‚ on the other hand = ở mặt này‚ ở mặt khá * After analyzing both points of view‚ … = sau khi phân tích cà hai khía cánh * To provide a summary‚ to summarise‚ in conclusion … = để kết luận Topic: Nowadays
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Memorandum To: Mr. Day O Mayo‚ Chief Executive Officer From: Terrance Bulger‚ Elementary Division Manager Date: 12/27/2012 Re: Response to Pending Legal Action from Former Employee This communication is being sent regarding Mr. James Gaut‚ a former production employee of Company G. A formal complaint has come into my office‚ and it is my intent to succinctly make senior management and EEOC aware of our involvement in this incident along with our intent in resolving this matter. Brief background
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Anti-discrimination Law Question 1: [Sexsual harassment] Sue works for a company called X-Pest Pty Ltd. One day Sue walked into the lunchroom of the business. In the lunchroom was a number of male and female staff that were looking at the latest Queensland Netball Team calendar called “Chicks of Netball”. The players in the calendar were semi-naked. As Sue walked into the room‚ Bruce‚ who knew Sue was very shy around men‚ was pinning up Miss October on the staffroom fridge. As Sue came over
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Learning Team Reflection Summary Eduardo Tolentino September 30‚ 2012 MGT/230 Dr. Wale Learning Team Reflection Summary The following we will discuss what as a class we have learned as well what can be applicable to our workplace or in our personal life. Also how our knowledge has increased as a result of what we experienced through the learning activities in the previous week. Our group decided to emphasize on Herb’s concoction and Martha’s Dilemma: The Case of the
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Julia B 304 Task C Organisational requirements for dealing with complaints Company should have Concerns and Complaints Policy in place. The main aim of it is to ensure that complaints procedure is properly and effectively implemented and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly. When dealing with complaints company are to ensure that: service users and their representatives‚ carers and visitors are aware of how
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Identify two reports on serious failures to protect individuals from abuse. Write an account that describes the unsafe practices in the reviews. Below are 2 different accounts of abuse within hospitals and care homes. I will explain the alleged abuse against residents in their care. In the 1st Account I sourced the information from the following website: http://www.bbc.co.uk/news/uk-england-bristol-14181646 The 2nd Account I sourced the information from the following website: http://www.birminghammail
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IN THE SUPERIOR DISTRICT COURT FOR THE CONNECTICUT DISTRICT OF KAMPOO DIVISION 12 RETURN DATE: AUGUST 30‚ 2013 : SUPERIOR COURT : SHAYLA SMITH‚ A MINOR CHILD AND MARY SMITH N/O/F : Plaintiff‚ : J. D. OF CONNECTICUT v. : AT NEW HAMSHIRE OD FAMILY CAMPGROUND‚ INC. : ROBERT TUTTLE : SUSAN TUTTLE : Defendants. : August 24‚ 2013 COMPLAINT COUNT ONE – NEGLIGENCE (OD Family Campground) 1. The Plaintiff‚ Shayla Smith a minor child
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