Introduction The role of tacit and explicit knowledge in the workplace Elizabeth A. Smith The author Elizabeth A. Smith is Vice President of Summit Resources‚ Inc.‚ Houston‚ Texas‚ USA‚ and Adjunct Professor in Administrative Sciences‚ School of Business and Public Administration at the University of Houston Clear Lake. Keywords Knowledge workers‚ Information resources management‚ Motivation Abstract Knowledge plays a key role in the information revolution. Major challenges are
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Automatic Customer Segmentation for Social CRM Systems Adam Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM)
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Seeker of Knowledge. Everyone has a path in life even if they don’t know they do. Some of us strive to be stronger‚ some smarter‚ and some simply a better understanding of the world around us. A seeker of knowledge is the path I walk. A seeker of knowledge is simply someone who wants to know the who‚ where‚ what‚ when‚ why‚ and how of everything. Gathering knowledge leads to a better understanding of the world. There is no end to learning. Once the seeker has gained sufficient knowledge‚ they will
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Queen’s KBE Centre for Knowledge-Based Enterprises 1 WORKING PAPER WP 02-09 KNOWLEDGE SHARING IN A CROSS-CULTURAL SETTING: A CASE STUDY Dianne Ford Dr. Yolande Chan Queen’s University at Kingston April 2002 Queen’s KBE Centre for Knowledge-Based Enterprises 2 Knowledge Sharing in a Cross-Cultural Setting: A Case Study Dianne P. Ford Yolande E. Chan1 Queen’s School of Business Queen’s University e-mail: dford@business.queensu.ca Authors’ Vitae Dianne P. Ford received her B.A. Honours
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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Functional Area Interrelationships: Kudler Fine Foods Charles Burt‚ Megan Engelking‚ Lou Gamache‚ Rebecca Lanham‚ and Julie Lee University of Phoenix BUS 475 July 24‚ 2011 Phyllis Koch Functional Area Interrelationships This paper is based on the Kudler Fine Foods (KFF) virtual organization scenario presented in University of Phoenix Business 475 course (Apollo Group‚ Inc.‚ 2009). The following topics will be covered about KFF; the main motivation for the KFF existence from analyzing the
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A Critical Analysis of “Knowledge is Power” 1. Introduction The claim of “Knowledge is power”‚ made by Francis Bacon‚ has been universally well known. Originally‚ it was proposed to stress the importance of knowledge in science and an academic spirit because human were experiencing a major scientific revolution at that time and information technology is not as developed as now to spread knowledge. Now it has been recognised by a much wider range of fields. An interesting question is what
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Introduction Knowledge is an important element in every individuals’ lives but most importantly to businesses to succeed in today’s economy. The successfulness of knowledge is through many strategies that involve knowledge creation‚ knowledge transfer and knowledge management and also by using advanced IT systems through the economic growth and change (Anantatmula and Kanungo‚ 2010). The purpose of this report is to evaluate how successful the KM strategies are in place within Apple and to evaluate
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powerful built. Robust Knowledge is Knowledge that is relevant and accepted by actors in the context of its application. Robust knowledge requires both consensus and disagreement because it is a knowledge that is powerfully built‚ a powerfully built knowledge because consensus refers to collective opinion and disagreement refers to lack of approval. Although it does require consensus and disagreement‚ in some fields it is not necessary. Mathematics could be an area of knowledge that could explain why
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TOK ESSAY PLAN “… our knowledge is only a collection of scraps and fragments that we put together into a pleasing design‚ and often the discovery of one new fragment would cause us to alter utterly the whole design” (Morris Bishop). To what extent is this true in history and one other area of knowledge? To what extent = Ex: (Nat Sciences- atomic theory) (History- soviet archives opened- new outlook‚ perspective) KI: RLS: Assumption: Implication: AOK: WOK: 5: This is a bit of an intellectual
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