Factors affecting Customer Satisfaction Customer satisfaction is the overall impression of customer about the supplier and the products and services delivered by the supplier. Following are the important factors that could affect customer satisfaction: * Departmentwise capability of the supplier. * Technological and engineering or re-engineering aspects of products and services. * Type and quality of response provided by the supplier. * Supplier’s capability to commit on deadlines
Premium Customer Customer service Sales
Factors Affecting Rational Choice Most consumer behavior analyses and programs seek to dig out consumers’ needs and wants‚ which direct their purchasing and decision behaviors. Consumer behavior and choice are complex‚ inherently dynamic and potentially affected by a number of factors. According to this‚ it seems that the rational choice theory should make some adjustments to be adopted to this increasingly more dynamic reality and marketing environment and thus set a realistic and stable base for
Premium Rational choice theory Rationality Decision making
Business Statistics teacher for his unending encouragement for these researchers to be inspired in giving their best in the making of this project‚ for the fatherly pieces of advice‚ the knowledge and wisdom‚ his empathetic and considerate self in giving us enough time in completing this project‚ and the moral support during the hardships during every class throughout the semester. Also‚ this work would not have been accomplished without the assistance of our dear friends and the students of the Saint
Premium Secondary education High school Education
Statement of the Problem It is little wonder that business experts commonly cite inventory management as a vital element that can spell the difference between success and failure in today ’s keenly competitive business world; inventory can be nuisance‚ necessity or convenience. Organizations place stock in a subsidiary rather than a central position‚ but still an important element in operational effectiveness and often appear on the balance sheet as biggest current assets taking up a lot of money
Premium Supply chain management Balance sheet Inventory
CHAPTER 1 INTRODUCTOIN Many factors can affect academic performance‚ which means how a person does on schoolwork. The physical condition of the student has a great deal to do with that person ’s ability to do a good a good job on anything and to understand anything. For example‚ if the student has poor eyesight‚ he or she might not be able to read well. If the student has a hearing impairment‚ he or she might not be able to listen to and understand instructions. If the
Premium Education Homework Homework help service
Work ethics and ethical behavior To understand what is the work ethics and what is meant by ethical behavior and what are the factors influencing the ethical behavior‚ we need to know the meaning of some key words. Ethics is a philosophical term derived from the Greek word "ethos" meaning character or custom and can be defined as the code of moral principles that sets standards of bad or good or wrong or right in one’s conduct. Work ethics can be defined as carrying out one’s business in a morally
Premium Ethics Morality
GROWTH OF AIRLINE INDUSTRY IN INDIA In December 1912‚ the Indian State Air Services in collaboration with UK based Imperial Airways introduced the London -Karachi - Delhi flight‚ the first International flight to and from India. In 1915 Tata Sons Ltd. started regular air mail services between Karachi and Madras and on January 24‚ 1920 Royal Airforce started regular airmail services between Karachi and Bombay. Construction of Civil Airports in India started in 1924 (Calcutta‚ Bombay and Allahbad)
Premium Chennai International Airport Airline Chhatrapati Shivaji International Airport
Introduction Airline industry is one of the most efficient and competitive among long distance transport today. It has also changed the way in which people live and conduct business by shortening travel time and altering our concept of distance‚ making it possible for us to visit and conduct business in places once considered remote. Not only airline industry facilitates economic growth‚ world trade‚ international investment and tourism‚ it is also one of the major engines powering the globalization
Free Airline
Case Analysis on the Article‚ ¡§Competitive Turbulence in the Airline Industry¡¨ (Segmentation‚ Targeting and Positioning) EXECUTIVE SUMMARY Airline industry has 4 sectors identified: Full-service‚ Budget‚ Limited-service‚ Premium-service Segmentation and Targeting: Psychographic‚ Behavioral‚ Geographic and Demographic Positioning: Value proposition matrix (more for more‚ less for less‚ etc.) Conclusion and Recommendations: « SIA in marginal value proposition
Premium Airline Low-cost carrier Southwest Airlines
Factors That Affect Organizational Structure The organizational structure of your business provides a foundation for lines of communication‚ responsibility and tasks. As the framework for your business‚ the organizational structure you select dictates the number of management layers‚ how your business is functionally divided and the overall reporting structure. Multiple organizational designs can be used to enhance your business’s strategy including simple‚ functional‚ matrix‚ hybrid or a self-designed
Premium Management Business Organization