Home Depot’s Customer Service Case Study Home Depot is an American based retailer of home improvement and construction products. Home Depot also offers services to its consumers. With its headquarters in Cobb County‚ Georgia‚ the company employs more than three-hundred fifty five-thousand people and operates two-thousand one-hundred sixty-four big-box stores across the world including‚ all fifty states‚ the District of Columbia‚ Puerto Rico‚ the Virgin Islands‚ Guam‚ Canada‚ Mexico and China (wikipedia
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Muhammad Chughtai Daniel Tesler Home Depot Case Analysis Home Depot is a large U.S. based company that competes in the low cost home improvement retail and service industry. Home Depot is a global company because they also have consumers in Canada and Mexico‚ the potential to expand their market to other areas globally and have a global supply chain. In the U.S. market‚ the industry is concentrated and in the mature stage with Home Depot and Lowe’s making up a duopoly because they are the only
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Motivational Profile Paper: Home Depot Motivates Daniel PSY/320 Home Depot Motivates Decks‚ patios‚ bathrooms you name it‚ there is no job too difficult when Home Depot is there. Home Depot has helped many troubled individuals accomplish impossible tasks that seem like they can never be done. Home Depot has been around since the late 70’s and has only gained more popularity as the years have passed. As one of the leading retailers in the United States‚ Home Depot is highly respected by the
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HOME DEPOT INC. (Note: all $ amounts are stated in millions) PART 1 a) There are 3 years covered in the following primary comparative financial statements‚ namely fiscal years ended 1 February 2004‚ 2 February 2003 and 3 February 2002: • Consolidated Statement of Earnings • Statement of Stockholders Equity and Comprehensive Income • Consolidated Statements of Cash Flows There are 2 years covered in the Consolidated Balance Sheet‚ namely fiscal years ended 1 February 2004 and 2
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Political factors This factor refers to the government policy for intervention in the economy and legal aspects on the impact of business decision making. Our core value including excellent customer service‚ building strong relationships‚ respect for all people‚ doing the right thing‚ giving back and taking care of our people etc. Therefore‚ a Business Code of Conduct and Ethics (The code) that revised regarding interactions with government is set for our associates to help them make decision that
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Home Depot’s Bumpy Road to Equality Internet/Case Study Assignment: 1. If Home Depot was correct in that it was not discriminating‚ but simply filling positions consistent with those who applied for them (and very few women were applying for customer service positions)‚ given your reading of this chapter‚ was the firm guilty of discrimination? If so‚ under what theory? Yes‚ Home Depot was accountable of discrimination towards women due to their standards of hiring by reinforcing gender stereotyping;
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| The Home Depot‚ Inc. | Suggested Growth Strategy | | Table of Contents Executive Summary……………………………………………………………………………….2 Strategic Audit Case Analysis………….........................................................................................4 Introduction 4 Past Corporate Performance 5 Financial Analysis - Ratios 5 Financial Analysis – Financial Statements 6 Financial Analysis – Industry/Competitor Comparison 7 Strategic Posture 8 Current Mission 8 Current Objectives 9 Current
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The Home Depot Case Analysis "The Home Depot NYSE: HD‚ headquartered in Vinings‚ Georgia‚ is a home improvement retailer that aims for both the do-it-yourself consumer and the professional in home improvement and construction. It is the second largest retailer in the United States‚ behind Wal-Mart; and the third largest retailer in the world‚ behind Wal-Mart and French company Carrefour. The Home Depot operates about 1‚900 stores across North America. The company operates stores in the United States
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Home Depot Environmental Analysis Home Depot Environmental Analysis An organizations external environment consists of three interrelated sets of factors that play a principal role in determining the opportunities‚ threats‚ and constraints that the company will face. The first factor is the remote environment that comprises of factors originating beyond any organizations operating situation such as economic and technological factors. The second factor is industry environment. This more directly
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Conclusion Home Depot is a worldwide organization that focuses in the home improvement market‚ as well as provides product development for the construction industries. This strategically operated organization reflects the commitment from federal and provincial legislations in order to “take care of our people.” Home Depot pledges to create a safe work environment‚ and to treat everyone fairly. Home Depot is committed to customer service‚ and building strong relationships with costumers‚ venders
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