help provide the proper service quality in customer service sector and then apply to her future career. 1.2 Reason for choosing the airline industry Airline industry is a field which needs to handle people from all over the world especially in Hong Kong which is an international city. So‚ choosing the airline industry for the topic is because the service quality is very important in this industry. Due to the dynamic environment and increasing demand of better service from the customer‚ it is a
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com/locate/jado Factors accounting for youth suicide attempt in Hong Kong: A model building Gloria W.Y. Wan a‚ Patrick W.L. Leung b‚ * a b Clinical Psychology Service‚ Hong Kong Sheng Kung Hui Welfare Council‚ 5/F‚ Holy Trinity Bradury Center‚ 139 Ma Tau Chung Road‚ Kowloon‚ Hong Kong‚ China 3/F‚ Sino Building‚ Clinical and Health Psychology Centre‚ Department of Psychology‚ The Chinese University of Hong Kong‚ Shatin‚ NT‚ Hong Kong‚ China a b s t r a c t Keywords: Suicide ideation/attempt
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Case Study Chase’s Strategy for Syndicating the Hong Kong Disneyland Loan Analysts: Bian Min‚ Luo Min‚ Wang Hongyu‚ Zhu Haidong Syndicated loan‚ with two or more bank lenders and a single set of legal documents‚ have gained tremendous popularity among corporations to finance their projects. This report aimed at evaluating the process by which Chase Manhattan Bank (“Chase”) syndicated the HK$3.3 billion Hong Kong Disneyland financing. To begin with‚ a detailed analysis of the first-round
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Case Study: Chase’s Strategy for Syndicating the Hong Kong Disneyland Loan (A) Q1. How should Chase have bid in the first round competition to lead the HK$3.3 billion Disneyland financing? 1.Three ways to approach this deal 1) bid to win‚ 2) bid to lose and3) no bid. Chase chose to bid to lose on the first round‚ but just enough to make it to the short list. Also‚ since Chase is one of Disney’s relationship banks‚ Chase would not want to ruin this relationship by not bidding
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The different Labour law requirements between Mainland and Hong Kong The Labour Law of China is the law formulated in accordance with the Constitution in order to protect the legitimate rights and interests of laborers‚ readjust labor relationship‚ establish and safeguard a labor system suited to the socialist market economy‚ and promote economic development and social progress. This Law applies to all enterprises and individual economic organizations (hereinafter referred to as employing units)
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What are the major challenges of current health care system in Hong Kong? How should we reform the system? What should be the roles of individuals‚ market and government in funding and managing the health care system? Major challenges Increased health care financing costs due to increased demand of health care service The ageing population The bulk of inpatient care is subject to a spending cap ~ 90 % of the most expensive services - secondary and tertiary care-are delivered by the public
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3.5 Graham Street: A Case Study As stated in the introduction‚ Graham Street is a character street specialized in selling fresh and affordable produce to people all over Hong Kong. One can find meat‚ vegetables‚ dried seafood and even Chinese medicine and incense there. At the age of 172‚ it is Hong Kong’s oldest wet market‚ but it might not survive for much longer because of the URA. During the process of urban renewal‚ the URA has disregarded its “people first” objective and its procedure lacks
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Protection Department 33/F-34/F Revenue Tower 5 Gloucester Road Wan Chai Dear Sir/Madam‚ I am writing to inform you of my dissatisfactory with the poor air quality long existing in Hong Kong. Fuelled by the pollutants from power plants and vehicles‚ and made worse by the regional pollution‚ Hong Kong in most of the days seems wrapped in a grey shroud to a point that‚ you cannot make out from the Central waterfront the buildings on the other side. Urban area is routinely attacked by haze
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An investigation of Occupational accidents at Vinci Park Services Hong Kong Limited BY Lam Wing Shan Kennis 02006251 Human Resources Management Option An Honours Degree Project Submitted to the School of Business in Partial Fulfilment of the Graduation Requirement for the Degree of Bachelor of Business Administration (Honours) Hong Kong Baptist University Hong Kong April 2005 i ACKNOWLEDGEMENTS First and foremost‚ I would like to express my sincere gratitude to my supervisor
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The intent of this paper is to discuss the stakeholder’s concerns relative to the significance of perceived performance criteria and the related performance outcomes in a construction sector environment located in Hong Kong. The key participants to this study consisted of clients‚ designers‚ consultants and contractors. Using a one-way analysis of variance (ANOVA)‚ the research established nine performance criteria namely profitability‚ care for environmental protection‚ timeliness of project delivery
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