Advanced Counselling Skills For this part of the assignment I am using examples from a 50 minute session recorded within the learning environment. I play the role of the counsellor‚ and another student plays the role of the client. In order for me to answer the learning outcomes‚ I have watched the DVD recording. 2.1 - Open the session‚ explaining the working agreement including the following:- What is on offer? Limitations Time boundaries Ethical boundaries in line with professional code
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P1 Businesses that are well known for providing superb customer service have several characteristics in common: they understand what customer service really means they understand their customers and aim to fulfil their needs in every way every single person in the organisation wants to achieve this aim Customer service is the customer’s complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer
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that the live in garbage (Walls 165). Living in poverty is not an easy way of living‚ but there are also outside forces which can cause even more emotional complications. One of these outside forces can be can be considered bullying. When a child is poor or deprived‚ others are sure to notice and expose this weakness to others. In Jeannette’s case this caused her to be separated from others in her grade and almost exiled‚ except for few a few children who looked passed her complications and only saw
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speaker’s motivations or problems‚ it is necessary for the listener to actively listen to the speaker. This shows the speaker that the listener is paying attention to what is being said and that the listener is interested in the speaker. Active listening can be demonstrated by the listener paying full attention to the listener and the problems and feeling being expressed‚ the listener can use minimal encouragers to show this such as nodding‚ using affirming tones‚ and asking questions to clarify
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self-worth. o The causes of poverty. o The “positive” or redemptive aspects of poverty. o The impact of poverty on groups or communities and the relationships of individuals within them. o The nature of work as a member of the working poor. Bridge (1 paragraph): Your bridge should summarize the research materials you’re working with and present the analytical principle you will be using to evaluate Orwell’s
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(interpersonal communication) The author’s main purpose for writing the article is to inform the reader the importance of listening: Professional and relationship benefits. The author’s informing us that it is crucial to have listening skills and it can benefit our relationship and professional lives. I have found it to be true that for excellent communication skills‚ listening is a plus. In order to learn and understand other’s one must be able to listen and relate. The author’s‚ tone informs given
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assessment looming over us‚ the group began to come together and open up a little more so that the listeners could really learn how to practice the art of active listening. In this section the focus will be on my experiences as being helper and my role as being the client. Attention will be drawn to the challenges that I faced whilst listening to the client and also the outcomes of that process from the beginning of our practice session to our final assessment. As the client I will discuss my experience
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out there that are working poor and on the poverty that is happening around our country. Introduction In our society many people do not understand how people are in poverty. They do not understand what is meant by working poor‚ people believe as long as their working so how can they be poor. Statistics show that in 2001‚ there were 653‚ 300 working poor individuals in Canada‚ and 1.5 million that are living in a working poor family. The people who are working poor have many jobs but their wages
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improvement and by also educating pupils in self assessment methods in order to ascertain areas for development. • In order for teachers and pupils to play an important role in facilitating learning experiences then there must be an element of active listening from both child and teacher. • Have faith that every child can progress in contrast to earlier achievements they had made. • By recognising that enthusiasm and self esteem which is vital for effective learning and progress will be increased by
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Nickel and Dimed After reading the book Nickel and Dimed I have come to realize how much work low wage workers actually do. I have worked in a fast food restaurant only once and it was hard work but I did not get a major feel for the field because I was not there for very long. Barbara Ehrenreich did a good job as far as showing people‚ or telling people how it is to work in the low wage field but it was hard for me to get a real perception of everything because I knew in the back of my mind that
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