Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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Applied Econometrics Applied Econometrics Introduction Outline FEM11090-12 Applied Econometrics Nalan Basturk Erasmus University Rotterdam Econometric Institute basturk@ese.eur.nl http://people.few.eur.nl/basturk/ Introduction Course Introduction Course Organization Motivation Introduction Today Regression Linear Regression Ordinary Least Squares Linear regression model Gauss-Markov conditions and the properties of OLS estimators Example: individual wages Goodness-of-fit 1 / 42 2 / 42
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CGE25101 Globalization and Business Tutorial 12 Discussion Question: The Porter’s Diamond Michael Porter put forth a theory in 1990 to explain why some countries are leaders in the production of certain products. His work incorporates certain elements of previous international trade theories but also makes some important new discoveries. He identifies four elements present to varying degrees in every nation that form the basis of national competitiveness. Analyze the current situation of Japan
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Porter Five Forces Analysis One of the most effective ways to measure the level of attractiveness of medical device industry is Porter Five Forces Analysis. According to porter (2008)‚ there are five forces that influence the level of profitability of any industry; therefore‚ companies must obtain sustainable competitive advantage in order to survive. These forces are rivalry‚ threat of substitutes‚ threats of new entrants‚ supplier power‚ and buyer power. (Porter‚ para 3) Rivalry The medical
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CRITERIA OF CHOICE FOR PROCUREMENT METHODS Prof. Peter Hibberd Dr Ramdane Djebarni Centre For Research In The Built Environment University Of Glamorgan‚ Pontypridd‚ Mid Glamorgan CF37 1DL‚ UK 1. Introduction Over the past fifteen years much work has been done on attempting to define procurement paths and Masterman (1992) provides a good background to some of this work. As the traditional procurement route came under closer scrutiny other procurement routes developed and consequently means
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how Porter’s five forces might be used to evaluate the future potential of modern banks‚ such as Tesco Bank and Virgin Money. This question has occurred through recent research into market structure and has highlighted its significance in the current market place by introducing more competition to traditional banks‚ supermarkets and other businesses. However‚ this also gives customers more choice in today’s climate‚ where in some cases banks have lost customers’ trust. Porter makes clear that when
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sources used A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚
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Applied psychology Liza Knepper 6/1/2012 The many different areas of applied psychology are found in every aspect of our lives from home to work; from our families to our friends it’s on the city street and in the red barn on the farm. Applied psychology has played a major role in our lives and is very important to the understanding of all psychology from the way we work to the way we sleep and is a large part of everything. Understand Our World of Applied psychology Introduction A
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investment‚ helping investor to make a good decision. According to the proposal plan‚ the proposed hotel located in 22nd street will have following facilities: 238 hotel rooms‚ 53 off-street parking spaces in a valet-operated below-grade garage‚ a fitness center‚ a restaurant with an entrance on M street‚ an outdoor terrace and a roof-top pool. Based on the demand and supply analysis project‚ the proposed Hilton Garden Inn will open in the January‚ 2014 with 238 rooms opening 365 days‚ occupancy level of
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Introduction Nokia is of the largest telecommunication manufacturer company and is known globally for its reliable and good quality products. It has good reputation all around the world. It is leading brand in some areas and still growing day by day. Vision Voice goes mobile………….if it can go mobile…………………….it will. Mission Connecting people. SWOT analysis of Nokia SWOT analysis is the tool which helps the organization to understand where it stands. The SWOT analysis of Nokia make it understand
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