CASE STUDY SOLUTION OF PROFESSOR’ LALU SCRIPTS INDIAN RAILWAY’S TURNAROUND FOR PRODUCTION AND OPERATION MANAGEMENT CASE-1 ‘PROFESSOR’ LALU SCRIPTS INDIAN RAILWAY’S TURNAROUND Summary In December 2006‚ as many as 137 undergraduate students from the universities of Harvard and Wharton gathered to listen Indian Railways minister‚ Lalu Prasad Yadav at Rail Bhavan. These foreign universities had expressed to know how Lalu converted the loss making Indian Railway into Rs. 20 billion profit making
Premium Assembly line Rail transport in India Ministry of Railways
the Cola Wars? Steve M. McKelvey Overview of the Soft Drink Industry Coca-Cola: The Defending Champion Since its inception in the late 1800s‚ Coca-Cola has experienced meteoric growth‚ progressing from nine glasses per day to nearly 4.5 billion cases on an annual basis ("Top 10‚" 2004). Today‚ Coca-Cola offers nearly 400 brands in over 200 countries and controls the highest market share (44%) in the soft drink market ("Top 10‚" 2004). In addition to its leading global market-share‚ Coca-Cola also
Premium Coca-Cola Pepsi Super Bowl
Your case study should focus on a real organization. Ideally‚ both of you should know something about this organization. Examples can include‚ but are not limited to‚ your organization‚ a branch of the armed services‚ an institution of higher learning‚ a place of worship‚ a store or restaurant in a national chain. You (and the partner of your choice) need to choose one of these (A‚ B‚ C or D) options. Paper should be 5-6 pages. Option A - Examine an organizational change process/problem occurring
Premium Citation Scientific method Higher education
REVIEW OF LITERATURE This chapter attempts to review different literatures on customer satisfaction with reference to hotel industry and presents various studies made regarding the issues related with hotel industry and customer satisfaction. Customer – Definitions Paul S. Goldner (2006) 1 defines‚ “…a customer is any organization or individual with which you have done business over the past twelve months”. Grigoroudis‚ E and Siskos‚ Y (2009) 2 provide definition for ‘customer’ upon two approaches:
Premium Customer satisfaction Customer service
Source Software Customisation‚ Custom Software Development‚ Ecommerce Website Development. Digital Marketing- Search Engine Optimisation‚ Email Marketing‚ Digital Advertising‚ Affiliate Marketing‚ Social Media Marketing. With reference to the case study given‚ one would realise that the supply chain operations of Hathway Technologies could be classified as mechanical. They were transaction focus as captured in the statement by John Brown‚ the Project manager‚ “make sure 3C understands that I will
Premium Supply chain management Supply chain Management
International Marketing William Chester Case Study 3-4 #4. Briefly describe five opportunities for continued growth during the next five years for Zara’s parent‚ Inditex‚ SA. It is important to realize the manner in which other competitor’s of Inditex‚ SA are operating. As the economic criteria for promoting an established discipline in the desired sectors‚ the most common act to follow is retreat. But as those firms hold back or constrain their efforts to accompany short term financial
Premium Firm Economics Time
5 Forces Model 1. Threat of New Entrants.( LOW) a. The average person can’t come along and start up a bank‚ but there are services‚ such as internet bill payment‚ on which entrepreneurs can capitalize. Banks are fearful of being squeezed out of the payments business‚ because it is a good source of fee-based revenue. b. Another trend that poses a threat is companies offering other financial services. What would it take for an insurance company to start offering mortgage and loan services? Not
Premium Bank Financial services Finance
Case Study Questions 1. What are the inputs‚ process‚ and outputs of UPS’s package tracking system? 2. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? 3. What strategic business objectives do UPS’s information systems address? 4. What would happen if UPS’s information systems were not available? Answer: 1. A. Inputs * Package Information * Customer Information * Destination * Current Location of the parcels B. Process
Premium Strategic management Supply chain management Management
IBM Business Process Management Success Stories IBM Business Process Management Success Stories IBM Business Process Management Success Stories Dear IBM Client‚ Thank you for your interest in learning more about how IBM customers like yourself are using BPM to make their business processes more efficient and easier to change. Our BPM approach provides you with the software‚ methods and tools proven by more than 5‚000 IBM BPM engagements worldwide in every industry to optimize business
Premium Business process management IBM Process management
Engineering Economic Analysis Case Study Case Name The Smithson’s Mortgage Case Study Teams This case is designed to be conducted by a team of students. The discussion‚ questioning‚ and resolution of differences is an important part of the learning experience. Another significant advantage is the sharing of the workload in preparing the final case study report. Knowledge Background This case draws heavily on the material presented in Chapters 2 and 3 of Principles of Engineering Economic Analysis
Premium Pension Tax Retirement