Product‚ Process‚ and Service: A New Industry Lifecycle Model Michael Cusumano MIT Sloan School of Management 50 Memorial Drive‚ E52-538 Cambridge‚ MA 02142-1347 USA 617-253-2574 cusumano@mit.edu Fernando F. Suarez Boston University School of Management 595 Commonwealth Ave.‚ Room 546-F Boston‚ Massachusetts 02215‚ USA 617-358-3572 suarezf@bu.edu Steve Kahl MIT Sloan School of Management 50 Memorial Drive‚ E52-511 Cambridge‚ MA 02142-1347 USA 617-253-6680 skahl@mit.edu March 8‚ 2007
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INTRODUCTION Indian telecom is more than 160 years old‚ beginning with the commissioning of the first telegraph line between Kolkata and Diamond Harbour in 1839. In 1948‚ India had only 0.1 million telephone connections with a telephone density of about 0.02 telephone per hundred population. By June 2006 there were 153.42 million telephone (including cellular mobile) connections in the country with a telephone density of 13.96 telephones per hundred population. The Telecom Commission‚ set
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Michael five forces model Rivalry among competing Firms: this is usually the most powerful of the five competitive forces. The strategies pursued by one firm can be successful only to the extent that they provide competitive advantage over the strategies of other firms (Grobler 2009) Due to China’s incredibly high FDI rate‚ more and more companies are investing into Chinese businesses and strengthening them in both their domestic markets and also on the global front. With the ever increasing
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Case3 The Indian Business Process Offshoring Industry Global business process offshoring (BPO) has been becoming more popular in the last two decades. Increasing cost pressures made Western companies start to offshore IT activities to developed economies‚ which offered them cost attractiveness. One of the countries with the most developed Offshoring industry is India accounting for 30% of the global BPO Industry. Case’s Facts: * Global business process offshoring (BPO) industry is $50billion
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QUESTIONNAIRE…………………………………………………..……………………….. 31 REFERENCES……………………………………………………………………...…….….... 34 ABSTRACT Information Technology (IT) is changing our way of doing things. So it is changing the banking industry. This study is to look into the impact of IT on the banking industry in India and in particular to what extent customers are satisfied with IT enabled services and contribute to this industry’s growth. A questionnaire survey will be conducted to find customers opinion about the effect
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Magic Carpet Airlines Everyone would like to work for a company that’s fair‚ pays competitively and looks out for their employees. Magic Carpet Airlines is not a company who are practicing those three aspects. They are trying to pay their flight attendants minimal‚ but still requiring long hours. The flight attendants and the League of Flight Attendants are fighting back and saying they work hard and are worth more. “Magic Carpet Air (MCA) began operations in 1961‚ serving 2 cities‚ and grew
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Assignment # 1 Strategic Practice Exercise: (page #81) 1. Score each competitive force in the airline industry and provide a brief rationale for your assessment. · Rivalry Among Existing Firms: (High) When one major company in an industry makes a change in costs or services that could potentially increase their clientele‚ a major competitor almost always follows suit. Price matching is a prime example of that‚ therefore the threat is high. West Jet is one company that offers flights at a discount
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7/22/2015 How to use porter ’s five forces model (http://www.smartinsights.com) Sign in (/wp-login.php) Become a member (/membership/) Resources (/digital-marketing-advice/) Blog (/blog/) About (/about/) Contact us (/contact-us/) How to use Porter’s five Forces NOVEMBER 18‚ 2013 MARKETING MODELS (HTTP://WWW.SMARTINSIGHTS.COM/MARKETING-PLANNING/MARKETING-MODELS/) (http://www.smartinsights.com/marketing-planning/marketing-models/porters-five-forces/?share=twitter&nb=1) (http://www.smartinsights
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Analysis of “The Persian Carpet” theme of selfishness and betrayal From Zachary Bleau-Prevost International Literature Instructor: E. Koper Champlain College Monday‚ 18 February 2013 Since beginning of times‚ humans need to make choices on a daily basis. Sometimes it goes for the best‚ however‚ it goes also for the worst. In the short story “The Persian Carpet”‚ the author Hanan al-Shaykh suggests that by making selfish choices‚ one’s relationship with important people in its life can
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India’s textile-apparel industry to touch $223 bn by 2021: Ficci Mumbai: India’s total textile and apparel industry size both domestic and exports is projected to grow at aCAGR(CAGR is often used to describe the growth over a period of time of some element of the business) of 9.5 per cent to reach $223 billion by 2021 from the $89 billion in 2011‚ according to a white paper by industry body Ficci and research firm Technopak. "India’s total textile and apparel industry size is estimated at $89
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