The five functions of CRM are sales‚ marketing‚ support‚ finance and executive. Some examples that would fall in the sales category would be lead/prospect generation‚ qualification‚ distribution‚ tracking‚ analysis‚ reporting‚ meeting planning‚ proposal generation and support‚ and competitive analysis. Some examples of marketing would be campaign management‚ literature fulfillment‚ marketing penetration and segmentation‚ event planning‚ analysis & reporting‚ database marketing‚ list management‚
Premium Customer relationship management
Team 1: Homework No. 1 1. I was expecting an innovative name and logo from your team. 2. A very good introduction of the industry. Note ii. The second edition of the textbook (Barney and Hesterly) is copyrighted in 2008. 3. Industry rivalry: use a note to indicate the source when you applied the number (e.g.‚ 25% of the market presence) to support your analysis. 4. Threat of substitutes: Generic brands are more likely to be considered as “competitive” products. Yes‚ CAM and alternative
Premium Generic drug Pharmaceutical industry Alternative medicine
Bakery Industry Analysis Porter’s Five Forces analysis is useful when trying to understand the competitive environment facing a backery industry. It involves looking at internal competition‚ barriers to entry‚ the profit-appropriating power of both buyers and sellers‚ as well as substitutes to the goods produced. Applied to the bakery industry it shows an average net profit that typically does not cover the cost of capital due to low barriers to entry‚ ease of production and ease of access to ingredients
Premium Marketing
Five Competitive Forces in the Insurance Industry Five Competitive Forces Analysis in the Insurance Industry RichardSmith Managerial Economics December 6‚ 2013 Industry Insurance is something that is needed by everyone today. It is used by individuals‚ business‚ corporations‚ etc. to help mitigate or minimize their financial risk. Various types of insurance exist today‚ from home‚ health‚ life‚ auto‚ travelers‚ indemnity‚ boat‚ renters‚ and even pet. Competition between insurance carriers is very
Free Insurance
Mid-Term Assignment Porter’s Five Forces Analysis for Microsoft Lillian D. Anderson Strayer University Prof. Ghodfrey Ekata Information Systems for Decision Making - CIS 500 July 24‚ 2011. Abstract Our company is a small investment company that specializes in technology investments. The company has a significant amount of capital invested in Microsoft. We were made aware that a new company by the name of Strayer Holdings has just released an operating system that plans to
Premium Operating system Microsoft Computer
Five Forces for Case study of company POH In order to investigate POH power in the current market‚ Porters Five Forces tool can help analyzing business situation. It can help to understand company’s position in the market‚ to exploit firm’s competitive strength‚ find weaknesses and treats in order to analyze and minimize them. This analysis can give the big planning tool for the future moves into other market‚ or avoid mistakes running the business. As company has already expanded that much as
Premium Management Strategic management Corporation
External Environment Five Forces Analysis – Luxury accessories Force Threat level (high or low) The Threat of Substitutes High Substitutes include: Counterfeiters‚ Not using luxury accesories High Power of Buyers High Many buyers relative to rivals? Yes -> Low Need the item? No -> High Have all the information? Yes ->High Lots of substitutes? Yes ->High Product performance is critical? Yes ->High Product differentiation is possible? Yes->Low The Threat of Entrants High‚ but not
Premium Strategic management Management Porter five forces analysis
Porter’s 5 Forces Analysis = Suppliers‚ Customers‚ New Entrants‚ Substitute Products‚ Competitors What is Porter’s 5 Forces Analysis? Porter’s 5 forces analysis represents the competitive environment of the firm. It is a strategic foresight to avoid putting the competitive edge at risk and ensure the profitability of products on a long term. For the company this vision is quite important because the firm is able to direct its innovations in terms of choice of strategies and investments. The
Premium Competition Competitor analysis Force
Diamond Model The approach looks at clusters of industries‚ where the competitiveness of one company is related to the performance of other companies and other factors tied together in the value-added chain‚ in customer-client relation‚ or in local or regional contexts Key Factors in a diamond model for analyzing competitiveness * Factor conditions are human resources‚ physical resources‚ knowledge resources‚ capital resources and infrastructure. Specialized resources are often specific for
Premium International trade Economics Competition
Erik Black Choosing whether or not to enter an industry is never an easy decision to make as there are many factors to take into consideration. Porter’s five forces model is one of the most valuable models that can be used to determine a firm’s potential in an industry. The five forces model allows a firm to analyze competition and develop a competitive strategy of their own. These five forces consist of threats of new entrants‚ the power of suppliers‚ the power of buyers‚ product substitutes‚ and
Premium Airline Southwest Airlines Aircraft