an immense potential for Social CRM. The Hospitality industry flourishes with two essential elements Segmentation and Uniqueness (Mohammed‚ 2012). The Ritz-Carlton has a Customer Loyalty Anticipation Satisfaction System (CLASS). The framework stores guest preferences‚ and alarms the front desk area agents when guest has stayed at another Ritz-Carlton and their likes and dislikes. The information data for the CLASS framework is systematic CRM‚ however by offering access to all front desk area agents
Premium Customer relationship management Hotel chains Customer service
The Lady From Shanghai is one of the great classical film noir‚ which was directed by Orson Welles in 1948 and he adapted it from the novel called If I Die Before I Wake by Sherwood King in 1938. The theme of this movie is about conspiracy and murder‚ it tells a story of the intrigues between several characters and finally to the terrible collective madness and death. Even though this film only takes 87 minutes‚ every scene composition and camera movement‚ including the movie lines is unforgettable
Premium Film noir Orson Welles World War II
Shanghai Tang – Case Study With regard to the problem of the lack of a creative director‚ we suggest a variety of solutions. Firstly‚ considering that the coordination of six designers have a vital importance in order to give compactness and homogeneity to the collections‚ the presence of a creative director is essential. Given the increasingly influential economic crisis ‚ we realize that hiring a new creative director can be a huge responsibility‚ so we think it could be useful to make each
Premium China
High housing prices in Shanghai The topic of my presentation is making analysis into three parts—current situation‚ cause and solution. The first part—current situation. Now‚ many experts still believe that housing prices continue to rise; just because of limited land. The range of rise in housing price exceeds the range of rise in resident income. It makes lots of low and middle-income people worried about their own houses. Housing revenue rate is increasing‚ so real estate plays an important
Premium Real estate Real property House
Shanghai Jahwa‚ established as early as in 1898‚ is the largest domestically owned (joint held by shanghai Industrial Investment group and Shanghai Jahwa corporation) Chinese manufacturer of cosmetics and personal care products. In recent years‚ it has been part of a booming market with annual growth rates of more than 30 per cen. This spectacular growth rate has attracted and been fuelled by the entry of major multinationals‚ including major Pond¡¯s(Unilever)‚ Procter & Gamble‚ Shiseido‚ Kao‚ and
Premium Brand management Branding Brand
one is a text about Shanghai’s growth‚ the second one is a picture of Pudong‚ which is a state-level new area of Shanghai‚ China‚ located along the east side of the Huangpu River‚ across from the historic city center of Shanghai in Puxi. The third document is a table that represents traffic of the major ports in 2005. All these documents have one common point: they show us that Shanghai is considered a global city in the making. Global cities can be defined by the role they perform in global economic
Premium Shanghai
Shanghai Tower Shanghai Tower is a skyscraper that is still under construction by Shanghai Tower Construction & Development Co.‚ Ltd. The location is same as its name‚ Shanghai China. Shanghai tower proposed in 2008‚ started construction in 2009 and the tower will finish in the year of 2014 and start to use (The Skyscraper Center). After the construction‚ the tower will be used for luxury retail‚ bank‚ restaurant‚ conference‚ meeting‚ and banquet functions (Gensler). The tower has 128 floors
Premium Skyscraper Shanghai
Chinese Culture - The Culture of Shanghai Shanghai University 30.11.2012 Shanghai – Brief Overview Shanghai is an important commercial harbor and the most important industrial town of the People ’s Republic of China. The administrative area has more than 23 million inhabitants. The status of the town corresponds to that of a province; the town is subordinated directly of the central government. Shanghai is an important traffic interchange and an important cultural center and educational
Premium Shanghai City Culture
Creativity at Shanghai Tang Background Shanghai Tang was founded by David Tang in Hong Kong in 1994. It was a retail store selling high quality product made in China‚ such as traditional Chinese costumes‚ Chairman Mao wrist watch‚ qipao‚ traditional Chinese silk products with Chinese design. Its target customers at the first place were those high ended tourists. Taking around 1 year‚ instead of 2 year which is typical period a new retailers need to make business in break even‚ Shanghai Tang turned
Premium China Design People's Republic of China
MEMORIES OF A CHILDHOOD IN SHANGHAI INTRODUCTION I remember it well. It was the morning of July 4th 1946 when a non descript van picked up my grandmother‚ me‚ and our worldly possessions‚ which consisted of two suitcases and a Chinese trunk‚ and took us to board the troop ship USS General Meigs. The ship was to transport us from Shanghai to San Francisco where we were to begin a new life in the “promised land’‚ more commonly known as the US of A. There were lots of tears‚ hugs
Premium Family Grandparent World War II