UNIVERSITY OF SOUTH AFRICA TOTAL QUALITY MANAGEMENT MODULE 1: CSTQ02J ASSIGNMENT 02 Unique Number: 394645 Prepared by: Godfrey P. Shale Student Number: 777-454-8 Date: 2012-10-01 UNIVERSITY OF SOUTH AFRICA 2.1 Strategic Decision A strategic decision is an overarching decision that is taken by the top-level management of an organisation that considers the whole environment in which the organisation operates and the resources that the organisation has‚ and it chooses the most
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The First & Only-Atomic Bomb The atomic bomb‚ also known as the atom bomb or fission bomb‚ a weapon whose explosive power originates from the fission of atomic nuclei‚ a reaction in which an atomic nucleus splits in two. When the nucleus of a heavy atom‚ such as the element uranium-235‚ which is what the atom bomb is made out of‚ is split‚ a certain amount of mass disappears and an equivalent amount of energy is released. This was expressed by the equation E=mc2 (energy = mass times the speed of
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a meeting where they vote for the President and Vice President‚ as well as‚ the counting of electoral votes by Congress. Each state is entitled an allowance of electors which is based off the number of members in its Congressional delegation. The total number of electors within the Electoral College is 538 electors‚ but in turn there is only 270 votes needed in order to elect the President. Electors are chosen from a vast selection of people some being state-elected officials‚ party leaders‚ or
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beginning years of the early 18th century‚ but it was from the 1730’s that its growth accelerated. Although some parts of the Industrial Revolution can be seen as ghastly and negative‚ the majority‚ including the final outcome‚ of the Revolution was unimaginably good for the country of Britain. The Industrial Revolution was a positive era in Britain’s history. However‚ initially‚ the Industrial Revolution appeared to bring no benefits at all to the country. The factories subjected men‚ women‚ and even
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I. Company Background The success of Frito Lay is a tribute to two entrepreneur’s dreams. In 1932‚ C.E. Doolin purchased a bag of corn chips in a café in San Antonio‚ Texas. He learned that the chips manufacturer was selling his business so he purchased the recipe and began selling Fritos Corn Chip. Meanwhile‚ that same year‚ Herman W. Lay began his potato chip business in Nashville by delivering snack foods. He then purchased the manufacturer‚ and the H.W. Lay & Company was formed. It soon became
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UNITUNIT- I PRINCIPLES OF QUALITY MANAGEMENT 1 What you will know… know Definitions of Quality Theories of Deming‚ Moeller and Crosby Service d Product Quality S i and P d t Q lit Customer Orientation Evaluation of TQM- Inspection & QC TQMTQM System Human component Introduction t Si Si I t d ti to Six Sigma concepts. concepts. t 2 Definitions of Quality 1. 2. 2 3. 4. 4 5. "Quality is variability." Shewart "Quality is predictability." Quality predictability Deming “Conformance to requirements
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THE APPLICATION OF TOTAL QUALITY MANAGEMENT IN TERMS OF SERVICES OF THE SELECTED FAST FOOD CHAINS IN MARKET-MARKET AYALA MALLS A Thesis Presented To The Faculty of Taguig City University In Partial Fulfillment Of the Requirement for the Degree Bachelor of Science in Hotel and Restaurant Management BY Roselle L. Molina Jelly Mae R. Monsod Krecia M. Fanuncio Rodel
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Quality Management for Organizational Excellence: Total Quality Pioneers In this paper‚ Philip Crosby will be discussed as one of the pioneers of total quality. Quality will be defined and also total quality will be discussed about how each contributed to Philip Crosby’s success. Additionally‚ it will be explained why quality is useful in today’s business environment. Quality and Total Quality Defined In today’s world the majority of consumers require their products and services have quality
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Topic: Total Quality Service Summary: Total quality service and total quality management as a business strategy designed to add value to customers. It begins by discussing the roots of quality assurance and total quality management‚ and TQM. Also‚ it is to explore the relationship between total quality management (TQM) practices and service quality as well as the relationship between TQM practices and market orientation. However‚ most of what has been written on TQM is usually related to manufacturing
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TOTAL QUALITY MANAGEMENT TQM is management philosophy that seeks to integrate all organizational functions i.e. marketing‚ finance‚ design‚ engineering‚ production‚ customer etc to focus on meeting customer needs and organizational objectives.TQM views an organization as a collection of processes. It maintains that organizations must always strive to continuously improve these processes by incorporating the knowledge and experiences of workers. IMPLEMENTATION OF QUALITY The implementation of
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