The Perfect Call Generator allows agents to deliver the best customer service experience by: * Being themselves * Following general guidelines‚ not verbatim scripts * Personalizing the call * Partnering with the customer The intent of the Perfect Call Generator is for agents to be smart‚ friendly‚ and fast to provide best-in-class customer support: Smart Agents use the information at their fingertips (e.g.‚ product configuration‚ customer tenure‚ and technical skill level) to anticipate
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Department of Industrial Management and Logistics Division of Engineering Logistics Planning for Supplier Base Reduction - understanding Supplier Base Reduction’s role in purchasing A case study at Alfa Laval AB Authors Fabian Karlsson Sebastian Eriksson-Ritzén Supervisors Ala Pazirandeh Markus Ekendahl ii Acknowledgements This thesis completed our Master of Science in Mechanical Engineering with specialization in Logistics and Supply Chain Management at the Faculty of Engineering
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of the Lungs When you breathe‚ your lungs take in oxygen from the air and deliver it to the bloodstream. The cells in your body need oxygen to work and grow. During a normal day‚ you breathe nearly 25‚000 times. People with lung disease have difficulty breathing. There are numerous things that affect the lungs in a negative way. Smoking is a major contributor to these issues and it helps in no way. It destroys the lungs and intensifies any existing problem. Diseases of the Lungs Lung disease
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identify the different features that come about by using oxidation reduction and recording the observations‚ these tests will help determine the specific qualities each solution has. Hypothesis I theorize that nothing will happen with Magnesium because it is such a soft metal. Zinc should turn a greener color‚ because that’s what happens to a lot of statues and sculptures. I theorize that iron will tarnish badly because in air it can get tarnished so oxidation must do something as well. Materials
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greek words: cyto- cell‚ and metry - measurement. So cyto-metry is about making cell measurements. To elaborate‚ flow cytometry is a technique for analysing particles (cells in this case) which are suspended in a fluid stream by flowing the cells past an interrogation point. A light source is directed on to a hydrodynamically focused stream to create a zone for interrogation. As cells flow through this interrogation zone they scatter the light‚ at this point any fluorescent compounds that are inside
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How Is Certainty Possible? Certainty is defined as being free of doubt. In philosophy is there such a thing that we know without any doubt? Do we know anything with absolute certainty? Although we may believe to have genuine knowledge in some cases‚ there are other cases in which we do not know‚ but only think we know. Now therein lies the problem‚ how do we distinguish what is absolutely certain and what is not? This is why the idea of knowledge and certainty is so important. Both empiricists
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Lung cancer is one of the top 3 cancer issues in the world. The number of lung cancer patients needs to be dropped because it’s very dangerous‚ it’s deadly‚ and it is still rising in deaths today. “Lung cancer was first described by doctors in the mid- 19th century.” In the early 20th century it was considered very rare‚ but by the end of the century it was the leading cause of cancer related deaths among men by more than 25 countries. In the 21st century‚ lung cancer became the leading cause of
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Air pollution consists of chemicals or particles in the air that can harm the health of humans‚ animals‚ and plants. It also damages buildings. Pollutants in the air take many forms. They can be gases‚ solid particles‚ or liquid droplets. Sources of Air Pollution Pollution enters the Earth’s atmosphere in many different ways. Most air pollution is created by people‚ taking the form of emissions from factories‚ cars‚ planes‚ or aerosol cans. Second-hand cigarette smoke is also considered air
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Title Stress General purpose To inform Specific purpose To inform audience about stress. Central idea There are three matters which are causes of stress‚ effect by stress and how to manage stress Organizational pattern Topical INTRODUCTION A. Open with impact/ Attention gather Stress is poison. The most disastrous effects of stress is committing suicide and this are often occur among students. “ Between 600 and 800 of 15 to 24 years old students killed themselves each year - equivalent
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[Date Place INDOOR AIR POLLUTION Children’s Health and the Environment WHO Training Package for the Health Sector World Health Organization www.who.int/ceh July 2008 version 1 Indoor Air Pollution Indoor LEARNING OBJECTIVES LEARNING TO UNDERSTAND‚ RECOGNIZE AND KNOW: Hazards of indoor air pollution to children’s health Different toxicants in indoor air‚ according to sources‚ settings and activities Characteristics and issues relating to indoor air pollution in industrialized
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