Unit 107 Make and Receive Telephone calls Outcome 1: Understand how to make telephone calls. 1.1: Describe the different features of telephone systems and how to use them. Modern telephone systems offer a variety of features. Some are essential communication tools; other features that people will likely use on a more discretionary basis. One common and frequently used feature of today’s telephone systems is voice mail. If you can’t take am incoming call‚ voice mail allows callers to record messages
Premium Telephone
Unit 204 equality‚ diversity and inclusion in work with children and young people. Outcome 1 understand the importance of promoting equality and diversity in work with children and young people. Identify the current legislation and codes of practice relevant to the promotion of equality and valuing of diversity. Equality is ensuring individuals or groups of individuals are treated fairly and equally and no less favourably specific to their needs. Including areas of race‚ gender‚ disability
Premium Discrimination
Unit 202 Improve own performance in a business environment Outcome 1: Understand how to improve own performance Assessment Criteria 1. Explain the purpose and benefits of continuously improving performance at work Improving performance at work is to ensure that we are constantly trying to improve ourselves and our work‚ This carries benefits to the company in a higher performing member of staff which can in turn provide the member of staff with promotion‚ being able to complete more complicated
Premium Management Improve Learning
Unit 34: Operations Management in Business Introduction: In this assignment I will be providing apprentices and readers with an understanding of the role and importance of operations management in the efficient and effective production of goods and services. The business I will be relating to in this task is WH Smith. WHSmith plc (known colloquially as Smith’s) is a British retailer‚ best known for its chain of high street‚ railway station‚ airport‚ hospital and motorway service station shops selling books
Premium Strategic management Management
Unit 263 1.1 Conditions and/or disabilities could include factors relating to conditions such as Sensory loss. Physical health‚ Mental health‚ Emotional health are also three factors that could have an impact on an individual’s ability to negotiate environments‚ also individuals with a Physical disability and/or Learning difficulty/disability could also find this hard. A couple of examples of such conditions would be‚ somebody who is deaf would find it hard with their sensory lose to negotiate
Premium Environment UCI race classifications Disability
regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Name: Daniel Booth Please note that this Assessment document has 4 pages and is made up of 3 Parts. Part 1: Know about different eating disorders 1a. Describe at least two different eating disorders. Eating disorder
Premium Eating disorders Bulimia nervosa Anorexia nervosa
Common Core Unit Grade Level: 6th Grade Subject: ELA Time Frame: 3 periods Concepts: Identity‚ choices‚ persistence Topic: Dragonwings Title: Finding Your Own Identity: Using “EARLIEST DAYS; Takeoff! How the Wright Brothers Did What No One Else Could‚” by John Noble Wilfred and “The Road Not Taken‚” by Robert Frost to discuss Laurence Yep’s Dragonwings. Unit Summary: This unit will be used to cover Dragonwings‚ a novel by Laurence Yep. In order to cover the novel‚ students will also
Premium Wright brothers
BTEC NATIONAL IN BUSINESS (LEVEL 3) Unit 16 – Human Resource Management in Business The study of human resource management will help you understand an organisation‚ its structure‚ the way it works and its culture. Organisations need their employees to contribute effectively to the achievement of the organisational purpose. In order to achieve this‚ staff will have to be properly selected‚ trained and managed. Managers have to understand how to motivate employees and win their commitment to the
Premium Human resource management Management Motivation
BTEC Level 2 first health and social care Jade Louise Roberts Unit 6 Task 2 All health and social care settings are designed to support equality‚ diversity‚ rights and also the many of other different ordeals that influence today’s modern society. The main aim and focus of this assignment is to explain factors that may influence the equality of opportunity for individuals. Discrimination is an act of prejudice against a person because of their set of characteristics. These characteristics can
Premium Discrimination Social class Working class
Unit 3 (413): Theory and Practical Assignment; Using Resources for Lifelong Learning Unit Three (413): Theory and Practical Assignment- Using Resources for Lifelong Learning Critical reflection is a key part of teaching and learning. As stated by Hiller‚ Y (2005‚ ‘Reflective Teaching in Further and Adult Education’ pg 20): ‘By reflecting critically‚ instead of continuing with our feelings of self doubt‚ that we are imposters in the classrooms‚ or that we are failing as teachers and racked with
Premium Education Psychology Learning