UNIVERSITY OF SOUTH AFRICA TOTAL QUALITY MANAGEMENT MODULE 1: CSTQ02J ASSIGNMENT 02 Unique Number: 394645 Prepared by: Godfrey P. Shale Student Number: 777-454-8 Date: 2012-10-01 UNIVERSITY OF SOUTH AFRICA 2.1 Strategic Decision A strategic decision is an overarching decision that is taken by the top-level management of an organisation that considers the whole environment in which the organisation operates and the resources that the organisation has‚ and it chooses the most
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No Pain No Gain The phrase “No pain; no gain.” First came to prominence circa 1982 when actress Jane Fonda started using the phrase in her aerobic workout videos to encourage the viewer to push past the soreness of the muscle so they could gain the result they desire. Although the “No pain; no gain” philosophy is most often associated with fitness‚ it has undeniably become largely used in life in general. Often in life‚ in order to get what we want‚ we have to do things that are not exactly to
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Before looking at river landforms it is important to understand the more general role of rivers and to develop an awareness of the processes at work within rivers. It is through this knowledge that we will better undertand the processes at work in the geomorphology of the drainage basin. The role of rivers can be understood in very simple terms. The river’s role is to balance its load and transport it to the ocean. But this this idea of rivers as merely transporting weathered material to the ocean
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CAPITAL GAINS According to income tax act 1961 ‘capital gains’ is the fourth head of income. Any profit or gains arising from the transfer of capital assets during the P.Y. shall be chargeable to income tax under the head capital gains and shall be deemed to be the income of P.Y. in which the transfer took place. Thus from a plain reading – Profits or gains earned on the sale of capital assets by an assessee during the P.Y. is called as capital gains. Meaning of Capital Asset: Capital asset means
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Identify and discuss the significance and relevance of minimizing Quality Gaps in developing a positive Service Culture and meeting and exceeding Customer expectations of Good service. Many customers‚ independent of industry‚ have expectations of the service they want to receive. The rank of their expectations depends on earlier encounters and experience. Providing good service to your customers is essential to a successful business future. Companies within different industries‚ particularly
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Total Quality Human Resources Management By: Tiona VanDevender Introduction Total quality human resources management (TQHRM) is “an approach to human resources management that involves many of the concepts of quality management.” The primary goal of TQHRM is employee empowerment. Several differences exist between the traditional human resources approach and TQHRM. Thomas Foster developed a table that was adapted from an article by Cardy and Dobbins. The table lists the major differences between
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1 TRANSFER OF RESIDENTIAL PROPERTY – CAPITAL GAINS AND EXEMPTIONS UNDER SS.54 & 54F BY MS. JANANI SHANKAR‚ Student‚ NALSAR & Trainee‚ SAPR Advocates Ms.B.Mala‚ Senior Associate‚ SAPR Advocates Note : The scope of this article is restricted to examining certain aspects of LongTerm Capital Gains which arise during transfer of residential property. TABLE OF CONTENTS 1. Capital Gains 2. Computation of Long-Term Capital Gains (i)Computation of cost of acquisition /cost of improvement
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NBER WORKING PAPER SERIES DO SHAREHOLDERS OF ACQUIRING FIRMS GAIN FROM ACQUISITIONS? Sara B. Moeller Frederik P. Schlingemann René M. Stulz Working Paper 9523 http://www.nber.org/papers/w9523 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge‚ MA 02138 February 2003 We are grateful to Harry DeAngelo and Ralph Walkling for useful comments. The views expressed herein are those of the author and not necessarily those of the National Bureau of Economic Research. ©2003 by Sara
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Machining processes ECM Electrochemical machining (ECM) is a method of removing metal by an electrochemical process. It is normally used for mass production and is used for working extremely hard materials or materials that are difficult to machine using conventional methods.[1] Its use is limited to electrically conductive materials. ECM can cut small or odd-shaped angles‚ intricate contours or cavities in hardened exotic metals‚ such as titanium aluminised‚ Inconel‚ Waspalloy‚ and high nickel
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VOLUME 4 NUMBER 6 1994 C E L E B R A T E A N D R E C O R D Malaysia Airlines’ Corporate Vision and Service Quality Strategy Abdullah Mat Zaid Malaysia Airlines’ vision is to become “An Airline of Excellence”‚ offering the very best to its passengers in terms of safety‚ comfort‚ service and punctuality. This vision was amplified by our chairman in the company’s 20th anniversary commemorations in October 1992. The mission has been stated in three main thrusts as follows: (1) To make
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