ISO 9001:2008 Clause 8.2.1 P017 Customer Satisfaction Procedure Company Name/Logo Document No Uncontrolled Copy COMPANY PROPRIETARY INFORMATION Controlled Copy Rev Date Prior to use‚ ensure this document is the most recent revision by checking the Master Document List. To request a change‚ submit a Document Change Request to the Document Control Representative. Company Name/Logo P017 Customer Satisfaction Procedure Contents P017 Customer Satisfaction Procedure ............
Premium Feedback Control Requirements analysis
Riordan Corporate Compliance Plan Riordan Corporate Compliance Plan Law 531 Riordan Corporate Compliance Plan Riordan Manufacturing‚ as a global plastics manufacturing company‚ has become a pioneer in its industry and has an employment base of approximately 550 people and has an annual earnings projected around $46 million. The company possesses a plant in Albany‚ Georgia that produces containers for beverage companies‚ a plant for manufacturing custom plastics in Pontiac‚ Michigan‚ and its Hangzhou
Premium Management Corporation Mass production
Riordan Manufacturing Audit Risk CMGT/582 Riordon Manufacturing Audit Risk Introduction As Information Systems become more complex and business organizations become better prepared at protecting these systems so has the means in which attacks on these systems evolved. Many new issues have emerged and are changing the way in which or world views hackers and the chaos that these individuals can cause. The purpose of this section is to discuss some of the most visual and controversial of
Premium Security Computer security Risk
Maintenance Unit (AMU) of No 12 Fighter Squadron 1.2 Introduction This study focuses on the Fighter Jet engine repair process at the Aircraft Maintenance Unit (AMU) of No 12 Fighter Squadron‚ Air Force Base Katunayake. The aim of this project is to identify the current non value added processes of the jet engine repair process and to conduct a qualitative analysis as to how the AMU could incorporate a productive
Premium Lean manufacturing Process management Toyota Production System
Riordan Corporate Compliance Plan University of Phoenix Introduction Riordan Manufacturing was founded in 1991 with patent awards from processing polymers into strong plastic substrates (University of Phoenix‚ 2003). In Albany‚ Georgia‚ the organization’s first manufacturing plant saw growth through the production of plastic beverage containers in 1993. Today‚ Riordan Manufacturing has custom plastic parts produced in Pontiac‚ Michigan as well as plastic fan parts in Hangzhou‚ China.
Premium Management Business ethics Corporation
after the implementation After the implementation of the ISO system‚ the impacts will be shown in the future. By creating a time frame‚ the coordinator will be able to identify if the implementation goes well and if there should be any changes. The time is a crucial thing for the coordinator. If the ISO system does not seem to respond‚ the coordinator should identify the problems‚ try to solve them or the worst case scenario‚ change the ISO Company. 6) Business development and exports Make exports
Premium Management Project management Strategic management
Riordan Manufacturing’s China Systems Riordan Manufacturing began business as Riordan Plastics in San Jose‚ CA in 1991 as a research and development company and licensing of its polymer processing patents. Over the years‚ the company has acquired a fan manufacturing plant in Pontiac‚ MI‚ a plastic beverage container manufacturing plant in Albany‚ GA and most recently expanded to a new manufacturing plant in Hangzhou‚ China. To expand on its product offerings‚ the company moved its fan manufacturing
Premium Supply chain management Supply chain management terms Sales
Suite of Solutions GE Transportation - The First IB The Evo Project EPA Locomotive Emissions Regulations The Evo Project • IB started in 2003 • Known as the “Evolution Series” Locomotives • Designed to surpass new U.S. EPA Tier II emissions standards set to take effect in 2005 • EVO Engine Designed with 12 Cylinders as Opposed to 16 while delivering the same HP • Major breakthrough that reduced emissions by 40% and improved fuel economy The Evo Results • Sold at a 10% premium over AC4400 Model
Premium Term General Electric Emission standard
than 12‚000 people. Provides over 50 million registered members with comprehensive services including hotel reservations‚ flight ticketing‚ packaged tours‚ corporate travel management and so on. A leading hotel booking service center in China‚ which has over 5‚000 domestic and overseas member hotels can be reserved. Over 36 million travelers book hotels through Ctrip yearly. A China’s leading flight ticketing service platform‚ booking over 30 million tickets yearly with all Chinese and major
Premium Tourism Strategic management Marketing
Critique "Critical factors for effective implementation of ISO 9001 in SME service companies"‚ (Psomas at al. 2010‚ p. 440-457) Introduction The paper in review is part of the Journal “Managing Service Quality” which was published in 2010. At the time of publication the authors were researching for the University of Ioannina in Greece1 (Psomas‚ et al.‚ 2010‚ p. 457). Evangelos Psomas was a Research Assistant and received a PhD in Total Quality Management (TQM) in 2008 (Psomas‚ et al.‚ 2010‚ p
Premium Quality management ISO 9000 Quality management system