until now‚ several forms of organisation have been widely-researched. It is extensively recognised that each of organization types has different cultural attributes. Numerous studies in this field reveal the impact of organisational culture on the performance and efficiency of an organization. Which organisational cultural model is suitable to fit the fast-changing world economic situation has long been a contentious issue. Regardless of how controversial it may be‚ there is no accurate answer as culture
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What is Motivation? Buchanan defines motivation as follows: "Motivation is a decision-making process‚ through which the individual chooses the desired outcomes and sets in motion the behaviour appropriate to them". How does motivation differ from "motives" Buchanan defines motives as: "learned influences on human behaviour that lead us to pursue particular goals because they are valued". Motivation can therefore be thought of as the degree to which an individual wants AND chooses to engage in certain
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our understanding about the difference in work motivation among the public and private sector organization. This study investigated on the determinants of motivation at work. One public sector and one private sector are selected for this study with a sample size of 140. An overview of the concept of motivation will be developed as a result of a search results which will depict the factors that generate different level of work motivation in Public and Private sector and the differences
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proportional to the employee’s motivation from the leadership. Motivation of the employees is considered as an important factor which is used in improving employee performance thus helping any business or organization to achieve its long term objectives. Leaders can use their positions to motivate employees through incentives and recognition. Consequently‚ performance of the employees can also be awarded through cash incentives as it improves the morale for employees to increase their capabilities. The
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
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Bite-Sized Training™ | Mind Tools™ Bite-Sized Training™ Motivating Your Team Bite-Sized Training™ | Mind Tools™ Motivating Your Team Bite-Sized Training This e-book is published by: Mind Tools Ltd. Copyright © Mind Tools Ltd‚ 2006-2011. All rights reserved. Version 3.1 This e-book is protected by international copyright law. You may only use it if you are a member of the Mind Tools Club™. If you have any queries‚ please contact us at members.helpdesk@mindtools.com. Cover image © iStockphoto/ermingut
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help in bringing improvements in job performance of salesmen and also prove beneficial to the company as a whole. TATA MOTORS TATA motors is one of the companies of India‚ which is internationally well known. TATA Motors is the top Indian car producer with combined earnings of Rs.1‚ 23‚ 133 crores (USD 27 billion) in 2010-11. They have achieved this by means of producing top of the line commercial vehicles along with numerous decades of imposing performance by their employees. Tata motors is India
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The research register for this journal is available at http://www.mcbup.com /research_registers IJQRM 18‚7 722 Received August 2000 Revised February 2001 The current issue and full text archive of this journal is available at http://www.emerald-library.com/ft Case studies on the implementation of TQM in the UK automotive SMEs Sha’ri Mohd. Yusof Universiti Teknologi Malaysia‚ Johor Bahru‚ Malaysia‚ and Elaine Aspinwall University of Birmingham‚ Birmingham‚ UK Keywords TQM
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Motivation and Dedication تركيز - توهج كلية TO PROMOTE QUALITY THROUGH OUT THE SCHOOL TO CREATE A STUDENT CENTERED LEARNNIG ENVIRONMENT TO MAINTAIN FINANCIAL STABILITY TO STRENGTH EN COMMUNITY INVOLEMENT‚ SUPPORT & COLLABORATION TO PROMOTE A SAFE & HEALTHY ENVIROMENT 1 ACADEMIC GROWTH SPIRTUAL GROWTH PERSONAL GROWTH ( CLEANLINESS ‚ HYGENE ‚ MEDICAL CHECKING ‚ NUTRITION ) 2 3 4 5 DISCIPLINE ‚ PUNCTUALITY‚ MONITOR THE STAFF TO
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