“DEVOLPE A PASSION FOR LEARNING‚ IF YOU DO ‚ YOU WILL NEVER CEASE TO GROW” - ANTONY J D. ANGELO Strategic Quality and Systems Management Session 1 Dr. Indranil Bose Strictly Private & Confidential. Unauthorized use of the contents‚ information and materials is prohibited Opening case-1: Flight cancellation in USA In USA‚ 39991 flights have been cancelled during Dec‚2013-Jan.2014. 42533 flights‚ however‚ sat on the tarmac on different airports across USA for more than three hours.
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variety of strategic planning models‚ including goals-based‚ issues-based‚ organic‚ scenario. * Goals-based planning is perhaps the most common as it starts with a focus on the organization’s mission (and vision and/or values)‚ goals to work toward the mission‚ strategies to achieve the goals‚ and action planning. * Issues-based strategic planning often starts by examining issues facing the organization‚ strategies to address those issues‚ and action plans. * Organic strategic planning begins
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Strategic planning is a management tool‚ as with any management tool‚ it is used for one purpose only: to help an organization do a better job - to focus its energy‚ to ensure that members of the organization are working toward the same goals‚ to assess and adjust the organization ’s direction in response to a changing environment. Basically‚ strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is‚ what it does‚ and why
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Evolution of Healthcare Information Systems Marcie Fulford‚ HCS/533 September 29‚ 2014 James Masiclat Evolution of Health Care information Systems The Veterans Administration (VA) was established in 1930 by President Hoover to help consolidate all parties involved in providing benefits to veterans (Department of Veterans Affairs‚ 2011). Over the years the VA has grown from 54 hospitals in 1930 to over 153 medical centers ‚ 909 community based clinics.‚ 135 nursing homes‚ 47 rehabilitation
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An overview of Information systems in a healthcare organization Masters in Information Systems Management CIS 512 – Enterprise Architecture Introduction There is an ever increasing demand for information technology to go hand in hand with the health care
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1. Introduction to Strategic Planning If you don ’t know where your business is going‚ any road will get you there. What is a Strategic Plan? Entrepreneurs and business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That ’s why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success‚ but without it a business is much more likely to fail. A sound plan should: Serve as a framework
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bad‚ however‚ defining quality is subjective and identifying quality can be difficult due to differing opinions (Gopee and Galloway‚ 2014). The Department of Health (DH) published a report called High Quality Care for All (DH‚ 2008) to express their goal of making quality of care the most important aspect of the National Health Service. The report defined quality into areas of care that is effective‚ evidence based‚ personalised and safe (DH‚ 2008). These main areas of quality have since been the foundation
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Managing quality and Services Delivery Submitted By:-Poojaben Rupesh Gandhi Submitted TO:Dolapo Ajakaye Course:Diploma In Business Management Level:6(ATHE) ATHE REG No :=6338 Table of Contents INTRODUCTION: 4 TASK 1 4 1.1 Identifying stakeholder’s group 4 1.2 Impact of poor service Quality on the organization and stakeholders: 5 1.3 Analyzing ways of meeting stakeholders: 6 TASK 2 7 2.1 Analyzing quality and quality standards with relation to services delivery: 7 2.2 Approaches to quality management
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Quality Improvement is a process used to find wats to measure or improve quality of care while decreasing health care costs. In the past‚ the belief was that if more diagnostic tests and treatments done to patient‚ would result on increase of quality of care and more patient’s satisfaction. However‚ it is now believed that the focus can be both on improving quality of care and on cost containment. The healthcare’s impressive work‚ made it hard for the policy makers‚ healthcare researchers‚ and organizational
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What is Strategic Planning? Explain its relevance to the management of a Human Service Organization of your choice. What is building a house without a blueprint? In everything we do‚ planning is essential‚ it serves as a guideline. With reference to the question‚ strategic planning offers many benefits to social service organizations‚ operating within an environment‚ funding cutbacks and emerging competition‚ (Finley et al‚ 2001). According to Florence Green (2009)‚ strategic planning is an interactive
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