CSR REPORT ANALYSIS McDonalds Corporation Table of Contents Different Approaches to Analyze the CSR programme3 Defensive Approach3 Accommodative Approach4 Proactive Approach5 Activities and Initiatives6 Stakeholder Analysis10 A Critical analysis11 A Marketing Ploy?11 Responding to claims12 McLibel12 Response To Criticism 13 Sustainable Supply Chain14 Nutrition and Well-Being 14 Environmental Sustainability15 Employees16 Conclusion16 Bibliography17 Three
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amount of money a company has earned by providing their service or selling their stock. Growth – An increase in the Business capacity to produce more stock or provide better or greater service. Profit – Residual value gained from business operations after cutting out expenses such as stock cost etc. Customer Satisfaction – Providing service to customers to their satisfaction level such as hygienically clean place or high quality food. S M A R T Before a business can set objectives it
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right on the final say of who is approved to open a franchise‚ this takes this power out of McDonalds hands Economical- * As a business entity‚ McDonalds need to face a lot of economic variables outside its company or its macro environment. When looking for a supplier internationally for some of their products McDonalds should be aware on the global supply and currencies exchange. Although McDonalds use larger amounts of Irish beef than previously not all of their products are produced here
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420 OL McDonald ’s: Customer Driven What does it mean to be customer driven? One Fortune 500 Company that lives to please and satisfy their customers is‚ McDonald ’s. According to the article The Ray Kroc Story (2012)‚ McDonald ’s passion for quality and customer service all began with a man named Ray Kroc (p.1). In 1954‚ Ray came across a restaurant in San Bernardino‚ California run by brothers Dick and Mac McDonald. He was immediately captivated by how effective their small operation was. Ray
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successfully rolled out new items like coffees‚ smoothies‚ and Angus burgers‚ expanding the range of menu choices. With a strong product offering‚ the company has grown income throughout the recession‚ notching strong increases in same-store sales. Operations are spread around the world‚ meaning the company is not exposed to just once currency or economy. Even trading near its highs‚ McDonald’s serves up sizzling dividend yields that top the 10-year Treasury. The yield comes with a side order of annual
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Introduction McDonald Corporation is the world’s largest chain of hamburger fast food restaurant. There are over 30‚000 McDonald’s restaurants in more than 100 countries and served an average of 50 million customer daily. A McDonald restaurant is operated by either a franchisee or by the corporation itself. The very first McDonald was open in Singapore in 1979 and today there are over 120 McDonald restaurants across the island which served 1.2 million customers weekly. McDonald employs around 9
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MARKETING ACTVITIES SEMESTER 1‚ 2012 ASSIGNMENT 1 Company Chosen: McDonald’s Industry: Hospitality Founded: May 15 1940 Founder: Richard & Maurice McDonald Headquarters: Oak Brook‚ Illinois‚ US No. of Locations: 30000+ Worldwide Area Served: Worldwide Products: Fast Food P.E.S.T Analysis Political Factors The individual operations of McDonalds are influenced by the individual state and country policies by each government. E.g. there are certain some states in Europe and the US wont allow fast
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[pic] Mc Donald’s [pic] [pic] Marketing Mix (i.e.) 7 P’s [pic] Product [pic] A Product is any article‚ which a manufacturer can sell in open market. A Product has the capacity to satisfy human Wants. This creates Demand and facilitates marketing. The Product Mix includes the following variables: Product line and Range The various product line and range are as follow: • Style‚ Shape‚ Design‚ color
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or customers‚ and since the start of the business by the McDonald brothers‚ Richard and Maurice‚ themselves‚ the company underwent issues pertaining to health – campaigns against the overall fastfood industry occurred‚ launched by public interests groups‚ environmentalists‚ and consumer advocates. Apart from that‚ McDonald’s as a company suffered when franchisees demanded rights for such things as less control over store operations. Earlier‚ union rights were setup in different McDonald’s locations
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chain Starbucks‚ McDonalds and Burger King. On 20 July‚ 2014‚ Shanghai TV news channel and Dragon TV reported news of Shanghai Husi Food Corporate Limited (Husi) ‚ which is one of the suppliers of McDonalds in China and Hong Kong. The news is about Husi using processed expired chicken to produce chicken nuggets or fried chicken and then supplied them to McDonalds. There were 18 tons of expired materials in total. McDonalds is the biggest sufferer in this case. Although McDonalds has a routine inspection
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